Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

hotel personalization websites
Opinion / Distribution
The six principles of personalization for hotel websites
By Frank Reeves - Avvio | November 6, 2018
To assist hoteliers and accommodation providers in building personalization into their websites, here are six key principles to follow. Read More
VIDEO: What it takes to capture the burgeoning activities sector
News / Online
VIDEO: What it takes to capture the burgeoning activities sector
By Kevin May | November 6, 2018
Two brands, either side of the Atlantic Ocean - both with modest levels of investment to date. Read More
TripAdvisor Foursquare data partnership
News / Technology
Foursquare partners with TripAdvisor, wants to "make noise" in travel sector
By Mitra Sorrells | November 5, 2018
TripAdvisor is the latest travel brand to partner with Foursquare, the company that began as a social check-in app for consumers but in recent years has evolved to focus on providing location... Read More
travelbird-ceases-trading
News / Online
TravelBird shuts shop after investment fails to arrive
By Linda Fox | November 5, 2018
TravelBird, an online deals service that was one of the longer-term survivors of the early flash sales era, has shut, blaming a lack of funding. Read More
STARTUP STAGE: BedLinker plots distribution for hotels and marketplace for travel agents
Interview / Startups
STARTUP STAGE: BedLinker plots distribution for hotels and marketplace for travel agents
By Linda Fox | November 2, 2018
Founded in December 2017, there are two parts to the startup: BedLinker, a B2B marketplace for travel agents, and BedAllocator, a distribution management system for leisure hotels. The company wants to... Read More
travelport-q3-2018-earnings
News / Distribution
Beyond Air helps Travelport through "challenging" quarter
By Linda Fox | November 1, 2018
Travelport reports third quarter 2018 results with strong gains for payment service eNett. Read More
Ctrip's plans for localization: A look at Trip.com one year in
News / Online
Ctrip's plans for localization: A look at Trip.com one year in
By Jill Menze | November 1, 2018
It’s been exactly one year since Ctrip purchased Trip.com - a strategic move by the Chinese online travel powerhouse to bring its services into local Asia Pacific markets. And the past 365 days have so... Read More
Metasearch can survive and thrive (with some tweaks along the way)
News / Online
Metasearch can survive and thrive (with some tweaks along the way)
By PhocusWire | October 31, 2018
We now admit to starting our theme month in October pondering how much discussion there was to be had around metasearch in travel. Read More
The good - and bad - of Trivago's hotel metasearch model
Opinion / Online
The good - and bad - of Trivago's hotel metasearch model
By Jacopo Rita - Bookassist | October 31, 2018
According to recent industry buzz and rumors, Trivago has seen better times. Hardly a month (or even a week!) goes past by without an article or press release highlighting even more trouble for the... Read More
expedia-guest-insights
News / Distribution
Expedia rolls out Guest Insights technology for booking behavior intel
By Linda Fox | October 30, 2018
Expedia is adding to its services it offers hotels with its Guest Insights technology. Read More
It's the end of the hotel metasearch model as we know it
Opinion / Online
It's the end of the hotel metasearch model as we know it
By Max Starkov - HEBS Digital | October 30, 2018
The very promise to compare rates on hundreds of sites for the same hotel is what makes hotel metasearch inherently flawed. Read More
Possibility vs. reality: Bringing NDC to life
From Our Partners / Distribution
Possibility vs. reality: Bringing NDC to life
By Kathy Morgan - Sabre | October 29, 2018
NDC is poised to have far-reaching effects in the travel industry, but with all the preparation that is happening, the key statistic of the IATA Leaderboard is an indicator of the timing of these... Read More
Booking Holdings Grab investment partnership
News / Online
Booking Holdings invests $200M in SE Asian ride-hail company Grab
By Mitra Sorrells | October 29, 2018
Booking Holdings is making a major investment and creating a strategic partnership with Grab Holdings, a Singapore-based on-demand transportation platform that operates in 235 cities in eight countries... Read More
MakeMyTrip soft launches experiences as it reports gains across air and hotel units
News / Online
MakeMyTrip soft launches experiences as it reports gains across air and hotel units
By Linda Fox | October 29, 2018
MakeMyTrip Group has reported an increase of 27% to gross bookings of more than $1.2 billion for the second quarter of 2019 fiscal year. Read More
Travelers less concerned with social media, destination politics when finding and planning travel
News / Online
Travelers less concerned with social media, destination politics when finding and planning travel
By Jill Menze | October 29, 2018
Travelers are increasingly relying on technology to assist with their travel experiences, however, some of their travel preferences and choices may deviate from common thinking. Read More
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