Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

GetYourGuide lands aviation's first in-flight destination activities booking deal
News / Distribution
GetYourGuide lands aviation's first in-flight destination activities booking deal
By Kevin May | October 16, 2020
The agreement with Spanish digital cabin services provider Immfly will put search and booking tools into IFE devices on airlines, allowing functionality even when aircraft are out of range of... Read More
VIDEO: New Reality With... Christian Watts of Magpie Travel
News / Online
VIDEO: New Reality With... Christian Watts of Magpie Travel
By PhocusWire | October 16, 2020
The next guest on the New Reality With... series is Christian Watts, CEO of Magpie Travel and Skyline Sightseeing San Francisco. Read More
How I Got Here, episode 46 - Fabio Cannavale of Lastminute.com Group
Interview / Online
How I Got Here, episode 46 - Fabio Cannavale of Lastminute.com Group
By PhocusWire | October 15, 2020
Spearheading the BravoFly online travel agency business since 2004, culminating in the acquisition of Lastminute.com in 2015, Fabio Cannavale talks to Mozio's David Litwak and Kevin May of PhocusWire. Read More
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
News / Technology
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
By PhocusWire | October 15, 2020
Learn how travel businesses are realizing the benefits of combining artificial intelligence (AI) and machine learning with the unique value only humans can deliver. Read More
Expedia claims OTAs in crucial position for travel industry recovery
News / Distribution
Expedia claims OTAs in crucial position for travel industry recovery
By Jill Menze | October 15, 2020
According to new research from Expedia Group, as consumers begin traveling again, online travel agencies will play a key role in driving economic recovery for the industry. Read More
GetYourGuide makes deep workforce cuts as pandemic reality bites
News / Online
GetYourGuide makes deep workforce cuts as pandemic reality bites
By Kevin May | October 14, 2020
Around 90 employees at GetYourGuide are being let go as part of a program to reset the business in the midst of ongoing uncertainty in the travel industry. Read More
Booking.com to axe hotel tools on BookingSuite
News / Technology
Booking.com to axe hotel tools on BookingSuite
By Kevin May | October 14, 2020
The OTA is turning off its BookingSuite array of tools and services for accommodation providers. Read More
skyscanner-expedia-hopper-atpco-panel
News / Distribution
Skyscanner, Expedia, Hopper on need for transparency in travel retailing
By Mitra Sorrells | October 14, 2020
At an ATPCO virtual event, product managers from the three companies shared how they are adapting to the new needs of customers. Read More
cover-genius-raises-15-million
News / Technology
Cover Genius raises $12M as COVID accelerates need for insurance tech
By Jill Menze | October 14, 2020
King River Capital led the round, which will help the insurance technology specialist expand its product suite and partner network. Read More
VIDEO: Understanding a new world for tours in travel
News / Online
VIDEO: Understanding a new world for tours in travel
By Kevin May | October 13, 2020
Will tour operators be left behind or find a new purpose? And will the world of connected local tours and activities revive completely? Brands operating in this space are trying their best to... Read More
10 learnings from 10 months of seismic changes in the travel industry
News / Online
10 learnings from 10 months of seismic changes in the travel industry
By Yeoh Siew Hoon - WebinTravel | October 12, 2020
Travel industry executives give their views on recovery in the travel industry at WebInTravel's TravelZero.0 event. Read More
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
Opinion / Technology
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
By Gavin Smith - Element | October 12, 2020
There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology. Read More
VIDEO: Travel businesses in Asia spot pockets of recovery
News / Online
VIDEO: Travel businesses in Asia spot pockets of recovery
By Linda Fox | October 8, 2020
Domestic travel is recovering across Asia but experts believe a vaccine is key to international travel, in both the leisure and business segments. Read More
How I Got Here, episode 45 - Jochen Engert of FlixBus
Interview / Online
How I Got Here, episode 45 - Jochen Engert of FlixBus
By PhocusWire | October 8, 2020
From buses to now trains, FlixBus has grown quickly in its short history since 2011. The Germany-based company's co-founder and CEO tells the story to David Litwak of Mozio and PhocusWire's Kevin May. Read More
STARTUP STAGE: Revyoos is the first aggregator for short-term rental reviews
Interview / Startups
STARTUP STAGE: Revyoos is the first aggregator for short-term rental reviews
By Jill Menze | October 8, 2020
Revyoos automates review collection from multiple channels and platforms including Airbnb, Booking, Vrbo, Tripadvisor and direct bookings. Read More