Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

In The Big Chair - Patrick Andrä of HomeToGo
Interview / Online
In The Big Chair - Patrick Andrä of HomeToGo
By Mitra Sorrells | March 31, 2021
Patrick Andrä is the co-founder and CEO of HomeToGo, a search engine for vacation rentals with more than 250 employees. It also operates the Wimdu and Tripping.com websites. Read More
Webjet invests $4.1M into blockchain startup LockTrip
News / Technology
Webjet invests $4.1M into blockchain startup LockTrip
By Jill Menze | March 31, 2021
As part of the deal, Webjet has agreed to a second optional tranche of $4.2 million for a total of $8.3 million. Read More
VIDEO: Tripadvisor on its big push to subscriptions and loyalty
News / Online
VIDEO: Tripadvisor on its big push to subscriptions and loyalty
By PhocusWire | March 30, 2021
Speaking during PhocusWire Pulse: Loyalty For The Long Haul, chief experience officer Lindsay Nelson explains why Tripadvisor's Plus program came together now, how the early stages have worked out with... Read More
How the pandemic has impacted Airbnb supply
News / Online
How the pandemic has impacted Airbnb supply
By Jill Menze | March 30, 2021
According to AirDNA, Airbnb lost 5% of its total listings from January through June of 2020. Read More
Google’s free booking links for hotels – too good to be true?
Opinion / Distribution
Google’s free booking links for hotels – too good to be true?
By Craig Stewart - Freetobook | March 29, 2021
Freetobook’s co-director Craig Stewart suggests property owners to take advantage on Google's recent shift in strategy and see how this one plays out.  Read More
Acing the hotel recovery test - considerations for a successful COVID-19 strategy
From Our Partners / Distribution
Acing the hotel recovery test - considerations for a successful COVID-19 strategy
By Mark Bedard - Amadeus | March 29, 2021
Should you focus on the technique you utilize in targeting, capturing and converting shoppers into loyal guests? Or should you spend more time looking at the technology you use to support your... Read More
VIDEO: How one airline is rethinking every element of customer loyalty
News / Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire | March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More
JetBlue launches new travel site for customers to book hotels, car rentals
News / Online
JetBlue launches new travel site for customers to book hotels, car rentals
By Jill Menze | March 25, 2021
Called Paisly, JetBlue's new travel website lets consumers book hotels, car rentals and theme park tickets after they've purchased a flight. Read More
VIDEO: Why loyalty programs are still relevant
News / Online
VIDEO: Why loyalty programs are still relevant
By PhocusWire | March 25, 2021
Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty programs and what type of rewards and engagement they want from their favorite brands. Read More
PhocusWire Pulse: Loyalty For The Long Haul
News / Online
PhocusWire Pulse: Loyalty For The Long Haul
By PhocusWire | March 25, 2021
Our second PhocusWire Pulse concentrates on the world of loyalty and how the industry is evolving to capture the attention and hearts of consumers. Read More
How I Got Here, episode 57 - Greg O'Hara of Certares
Interview / Technology
How I Got Here, episode 57 - Greg O'Hara of Certares
By PhocusWire | March 25, 2021
An astute and outspoken financial operator, O'Hara's influence in travel has grown considerably in recent years through the Certares investment vehicle, as he explains to David Litwak or Mozio and... Read More
hopper-170m-hopper-cloud
News / Online
Hopper closes $170M funding round, creates new B2B offering with Capital One as first partner
By Mitra Sorrells | March 24, 2021
Hopper is kicking off an ambitious growth plan that includes the launch of Hopper Cloud, selling its infrastructure, agency content, financial technology and data science capabilities to other travel... Read More
Blacklane signals hailing expansion and sustainability push with €22M investment round
News / Online
Blacklane signals hailing expansion and sustainability push with €22M investment round
By Kevin May | March 24, 2021
The new round will be used to investment in local and regional rides and the development of sustainable transportation. Read More
Leisure travel to lead airline recovery, but demand can’t do it alone
Opinion / Technology
Leisure travel to lead airline recovery, but demand can’t do it alone
By Aditi Mehta - PROS | March 23, 2021
Appealing to travelers will be increasingly important and a digital strategy built around customers and where, how and when they want to engage, will be the key to successfully gaining the loyalty and... Read More
Tripadvisor looks to raise $300M from convertible note offering
News / Online
Tripadvisor looks to raise $300M from convertible note offering
By Kevin May | March 22, 2021
The company says it intends to issue the notes via a private offering, with a due date of 2026. Read More
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