Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

How I Got Here, episode 56 - Steve Domin of Duffel
Interview / Distribution
How I Got Here, episode 56 - Steve Domin of Duffel
By PhocusWire | March 18, 2021
Duffel eventually emerged into the public eye with a sizeable investment round and a number of important partners, including American Airlines and British Airways, as Steve Domin tells Mozio's David... Read More
Hostelworld sees revenue decline 81%, continues to bet on experiences
News / Online
Hostelworld sees revenue decline 81%, continues to bet on experiences
By Linda Fox | March 17, 2021
Hostelworld says improvements in marketing, user experience and inventory will help it emerge stronger from the pandemic. Read More
Airbnb's financial performance signifies shift in traveler behavior
Opinion / Online
Airbnb's financial performance signifies shift in traveler behavior
By Luca Zambello - Jurny | March 16, 2021
As travelers begin planning trips again, it is a good time to look at the trends driving Airbnb’s popularity and what they mean for business and leisure travel in 2021 and the years to come.  Read More
WATCH: Visualization of how 2020 ended for public digital travel brands
News / Online
WATCH: Visualization of how 2020 ended for public digital travel brands
By Kevin May | March 16, 2021
After an initial flurry of activity for travel brands in the third quarter, as lockdown restrictions eased in some countries, 2020 ended on a downbeat note for many companies. Read More
How travel brands are using Apple's App Clip to drive engagement, touchless experiences
News / Technology
How travel brands are using Apple's App Clip to drive engagement, touchless experiences
By Jill Menze | March 16, 2021
Brands including KKday, Caesars Entertainment and Expedia Group have developed App Clip solutions to provide a frictionless experience for travelers while increasing customer engagement. Read More
Airlines turn to traveler intent data to forecast demand
News / Distribution
Airlines turn to traveler intent data to forecast demand
By Linda Fox | March 15, 2021
As restrictions lift and travel recovers, historical booking data can no longer be relied on. Read More
Zero travel is the career opportunity travel managers have been waiting for
Opinion / Online
Zero travel is the career opportunity travel managers have been waiting for
By Tristan Smith - Egencia | March 15, 2021
Virtual meetings are suddenly the default option. Now travel managers must drive a more strategic conversation about the purpose of travel. Read More
What Vacasa acquiring TurnKey means for the market and rental's recovery
News / Online
What Vacasa acquiring TurnKey means for the market and rental's recovery
By Jill Menze | March 15, 2021
Property management and vacation rental specialists weigh in on Vacasa's recent acquisition of TurnKey Vacation Rentals and the future of consolidation in the space. Read More
Sounding Off: Brave or foolhardy - a tip of the hat for trying
Interview / Online
Sounding Off: Brave or foolhardy - a tip of the hat for trying
By PhocusWire | March 12, 2021
 There will be some who consider it a brand extension too far; others will admire Kayak for simply having a go at something new. Read More
giancarlo-one-year-later-covid
News / Distribution
One year on from COVID, Italian hoteliers recognize Booking.com is not the enemy
By Mitra Sorrells | March 12, 2021
Florence hotelier Giancarlo Carniani checks in to explain what has changed - and what remains the same - since last March. Read More
Despegar "encouraged" by Q4 2020 performance, cautions "bumpy" road ahead
News / Online
Despegar "encouraged" by Q4 2020 performance, cautions "bumpy" road ahead
By Jill Menze | March 11, 2021
Room nights increased quarter-over-quarter, while on a year-over-year basis, transactions and room nights decreased 56% and 61%, respectively. Read More
What do you know about travelers in the future and how to develop a customer for life?
Opinion / Online
What do you know about travelers in the future and how to develop a customer for life?
By Tony Evans - TProfile | March 11, 2021
There are four important steps that every travel business will need to follow to deliver growth, loyalty and continued success. Read More
How I Got Here, episode 55 - Julian Stiefel and Julian Weselek of Tourlane
Interview / Online
How I Got Here, episode 55 - Julian Stiefel and Julian Weselek of Tourlane
By PhocusWire | March 11, 2021
Childhood friends who went on to form a travel startup. Tourlane's founders tell their story to Kevin May of PhocusWire and Mozio's David Litwak. Read More
VIDEO: What Google's overhaul of hotel booking ads really means
News / Distribution
VIDEO: What Google's overhaul of hotel booking ads really means
By Kevin May | March 9, 2021
We speak to hotel consultancy and digital marketing specialist Mirai's CEO, Pablo Delgado, to understand what the development means for all players in the hotel marketing ecosystem, including Google's... Read More
Google eliminates fees for hotel booking links
News / Distribution
Google eliminates fees for hotel booking links
By Mitra Sorrells | March 8, 2021
Now in addition to up to four paid ad slots, Google will provide an extensive organic list of booking options, such as the hotel website, online travel agencies and other travel sites. Read More
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