Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Airlines should consider these critical trends (or fall behind)
Opinion / Technology
Airlines should consider these critical trends (or fall behind)
By Dave O'Flanaghan - Boxever | January 25, 2018
We are witnessing a "coming of age" for airlines and their associated approaches to MarTech. Read More
Investigation: How airlines gain an edge through pricing (Part Two)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More
blacklane-investment
News / Online
Blacklane raises record round of $45 million
By Kevin May | January 24, 2018
Private car service Blacklane has achieved its biggest capital-raising effort so far - a Series D round to the tune of up to $45 million. Read More
Seven in ten airline bookings have ancillary product option
News / Distribution
Seven in ten airline bookings have ancillary product option
By Kevin May | January 22, 2018
Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More
Investigation: How airlines gain an edge through pricing (Part One)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part One)
By Riccardo Boin and others - McKinsey | January 22, 2018
Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More
hotel-revenue-management-2
Opinion / Distribution
Emerging technologies are outsmarting the hotel revenue model
By Rom Hendler - InnoVel | January 10, 2018
Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems to be a sense of déjà-vu. Read More
PhocusWire Forecast 2018: Hotel issues to sharpen
Opinion / Distribution
PhocusWire Forecast 2018: Hotel issues to sharpen
By Dori Stein - Fornova | December 28, 2017
2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More
PhocusWire Forecast 2018: Rise of the machines (and humans)
Opinion / Technology
PhocusWire Forecast 2018: Rise of the machines (and humans)
By Rob Greyber - Egencia | December 27, 2017
What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More
British Airways tightens screw on NDC channel use
News / Distribution
British Airways tightens screw on NDC channel use
By Kevin May | December 18, 2017
British Airways could potentially be seen as the most aggressive carrier in the drive to push NDC-enabled ticketing. Read More
PhocusWire Forecast 2018: Gordon Wilson of Travelport has five trends to follow
Opinion / Distribution
PhocusWire Forecast 2018: Gordon Wilson of Travelport has five trends to follow
By Gordon Wilson - Travelport | December 15, 2017
As is customary at this time of the year, we turn out minds, strategy and expectations to what we might expect to happen over the course of the next 12 months. Read More
A country where leadership is born from innovation and resistance
Opinion / Distribution
A country where leadership is born from innovation and resistance
By Clemens Fisch - SiteMinder | December 14, 2017
There’s a dichotomy that exists in a country that brought the world Einstein, Porsche, Siemens and Adidas, and also bred a culture inherent with a certain resistance to change and technological... Read More
VIDEO: Breathing new life into distribution of hotels
News / Distribution
VIDEO: Breathing new life into distribution of hotels
By Kevin May | December 11, 2017
We are forever hearing that the hotel model is under threat from, well, basically everything and everyone. Read More
Ryanair and Amadeus end ticketing deal
News / Distribution
Ryanair and Amadeus end ticketing deal
By Kevin May | December 8, 2017
Ryanair will no longer distribute fares to travel agencies via Amadeus after the pair were unable to reach agreement on a new contract. Read More
VIDEO: Solving a genuine multi-billion dollar problem in travel
News / Technology
VIDEO: Solving a genuine multi-billion dollar problem in travel
By Kevin May | December 6, 2017
There are a number of comments that often float about during travel startup pitch events - many of them not very positive. Read More
Amadeus ramps up hotel options with Expedia Affiliate Network deal
News / Distribution
Amadeus ramps up hotel options with Expedia Affiliate Network deal
By Kevin May | December 6, 2017
Amadeus claims to have 750,000 unique properties in its portfolio of hotels, thanks to a deal struck this week with the Expedia Affiliate Network. Read More
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