Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

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News / Online

What travel marketers need to know for digital engagement

By Mitra Sorrells | February 6, 2018

Travel marketers should fine-tune digital strategies to attract new customers and reinforce loyalty among existing ones as they strive to prevail in the competitive landscape of online travel agencies,... Read More

News / Technology

The tech-led evolution of the travel agency community

By PhocusWire | February 5, 2018

The travel agency channel was once the most high-tech of industries back in the 1970s and 1980s. Read More

Opinion / Distribution

An insider's tale on hotel website conversion rates

By Jean-Louis Boss - Fastbooking | February 2, 2018

The conversion rate of a hotel website is determined by so many factors that one shouldn’t be fooled into trying to meet an industry average. Read More

Sabre Bedsonline TravelBound Expedia Affiliate Network

News / Distribution

Sabre preps new content service with lodging offerings

By Mitra Sorrells | February 2, 2018

When Sabre’s new Content Services for Lodging launches later this year it will give travel buyers access to more than 900,000 hotel properties. Read More

News / Technology

Canada tests blockchain-based ID system for international travel

By Mitra Sorrells | January 30, 2018

The Canadian government is designing a project between its country and the Netherlands to test a new model for airport screening and security that uses biometrics, cryptography and distributed ledger... Read More

News / Distribution

Leisure and business travelers outline airline ancillary needs

By Kevin May | January 29, 2018

It might be a low price that determines whether a traveler buys a particular airfare, but there are stark differences on the ancillary front that help fuel that decision. Read More

Opinion / Technology

Airlines should consider these critical trends (or fall behind)

By Dave O'Flanaghan - Boxever | January 25, 2018

We are witnessing a "coming of age" for airlines and their associated approaches to MarTech. Read More

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part Two)

By Riccardo Boin and others - McKinsey | January 24, 2018

Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More

News / Online

Blacklane raises record round of $45 million

By Kevin May | January 24, 2018

Private car service Blacklane has achieved its biggest capital-raising effort so far - a Series D round to the tune of up to $45 million. Read More

News / Distribution

Seven in ten airline bookings have ancillary product option

By Kevin May | January 22, 2018

Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part One)

By Riccardo Boin and others - McKinsey | January 22, 2018

Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More