Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Under-30 traveler survey
News / Online
What under-30 travelers want when researching, booking and experiencing trips
By Mitra Sorrells | August 2, 2018
Younger travelers – those under 30 years old – represented 23% of all international arrivals in 2017, creating a market valued at more than $280 billion.  Read More
Sabre scores another sub-$1B revenue quarter
News / Distribution
Sabre scores another sub-$1B revenue quarter
By Kevin May | July 31, 2018
Sabre has recorded almost $1 billion in revenue for the second quarter in a row, giving it $1.97 billion for the first six months of 2018. Read More
travel-payments-amadeus
News / Technology
Payment innovation slow in travel but consumer demand is driving change
By Linda Fox | July 26, 2018
Travel companies are slow to invest in payment innovation despite demand from consumers for wider options. Read More
Regulator called out for not enforcing airline distribution rules
News / Distribution
Regulator called out for not enforcing airline distribution rules
By Linda Fox | July 20, 2018
ETTSA, the organisation representing GDS and OTAs, has lodged a complaint against the European Commission for failing to enforce airline distribution regulations. Read More
NDC is coming to the industry... are you ready?
From Our Partners / Distribution
NDC is coming to the industry... are you ready?
By Erika Moore - Travelport | July 20, 2018
Do you remember how Global Distribution Systems began 40 years ago? Sometimes it's worth a quick reminder... Read More
Artificial intelligence and the drive for an emotional connection with travelers
News / Technology
Artificial intelligence and the drive for an emotional connection with travelers
By Linda Fox | July 12, 2018
Amadeus is experimenting with a branch of artificial intelligence called "reinforcement learning." Read More
New scenarios for a fast-moving airline distribution landscape
News / Distribution
New scenarios for a fast-moving airline distribution landscape
By Linda Fox | July 10, 2018
Airline distribution has evolved more in the last three years than perhaps at any time in the previous 20 before it. Read More
research spotlight booking shopping
News / Online
Research Spotlight: A shift in how leisure travelers shop and book
By Jill Menze | July 9, 2018
The number of leisure travelers grew in 2017, and with that, so did the options for consumers to shop for and book travel. Read More
Corporate travel and the impact of NDC
Distribution
Corporate travel and the impact of NDC
By PhocusWire | July 2, 2018
Corporate travel is a unique segment within the overall travel market with an estimated spend of $1.3 trillion in 2016. Read More
mmgy portrait of american travelers
News / Online
Travelers losing interest in home-sharing, Google gaining ground as travel resource
By Jill Menze | June 20, 2018
For all the chatter of Airbnb stealing scene time away from hotels, traveler interest in home-sharing seems to be waning. Read More
Amex acquisition sees end of Mezi deals with travel management companies
News / Technology
Amex acquisition sees end of Mezi deals with travel management companies
By Elizabeth West - Business Travel News | June 20, 2018
Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company relationships, cutting ties to the corporate travel space after being acquired by American Express... Read More
Card-not-present fraud is the biggest threat to travel today
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is needed to curb losses and protect consumers and businesses alike. Read More
VIDEO: Bedbanks can provide and thrive in a fragmented market
News / Distribution
VIDEO: Bedbanks can provide and thrive in a fragmented market
By PhocusWire | June 19, 2018
To say Hotelbeds Group has been through a fairly productive few years would be a bit of an understatement. Read More
VIDEO: Airline distribution at a tipping point
News / Distribution
VIDEO: Airline distribution at a tipping point
By PhocusWire | June 7, 2018
Lufthansa created a huge stir in the airline industry three years ago when it introduced a surcharge for all bookings made via the global distribution systems. Read More
Coming soon to your hotel: The integrated revenue generation team
Opinion / Distribution
Coming soon to your hotel: The integrated revenue generation team
By Max Starkov, HEBS Digital & Scott Dahl, Ecole Hôtelière de Lausann | May 31, 2018
The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are some troubling trends beginning to surface that threaten profitability and overall performance. Read More
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