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News / Technology

Why Agoda's data strategy is more about the "science" than the data itself

By Linda Fox | October 16, 2024

Agoda's CTO and CPO discuss how they apply data science to improve processes and the knowledge gaps generative artificial intelligence has revealed for the OTA.... Read More

News / Online

Hilton partners with Be My Eyes to assist blind and low-vision guests

By Mileva Sapic | October 15, 2024

The Be My Eyes app directly connects Hilton guests who are blind or have low vision with a team of trained agents who can view the guest's surrounding through the mobile device's camera.... Read More

News / Technology

Avilabs lands €8M for airline disruption management technology

By Linda Fox | October 15, 2024

Iceland-based Avilabs has developed its Plan3 passenger disruption management system to help airlines when flights are hit by weather incidences and other irregular operations.... Read More

News / Startups

Assessing travel tech investment trends in Asia

By Morgan Hines | October 15, 2024

Read what Tim Hughes at Agoda, Jeff Kim at Yanolja and Nicholas Cocks from Velocity Ventures have to say about investments in Asia.... Read More

News / Technology

Hotel tech provider RoomRaccoon acquires Lobbi PMS

By Mitra Sorrells | October 14, 2024

RoomRaccoon said the acquisition will add more than 300 properties to its client base in the Benelux region.... Read More

News / Online

GlobalTix closes $5M Series B funding led by Tin Men Capital

By Mitra Sorrells | October 14, 2024

The Singapore-based provides of solutions for attractions, tours and activities said the funding will be used to fuel its expansion plans and to implement artificial intelligence solutions. ... Read More

News / Online

The cost of payments in the travel industry

By PhocusWright Research | October 14, 2024

Payments are a critical topic across the travel industry. Read a preview of what Phocuswright has uncovered in its latest research on the topic, The State of Global Travel Payments.... Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2021

By Mileva Sapic | October 14, 2024

Beachy, Chekin, Kyte, Vouch and Zartico update PhocusWire on what they've been up to since they were named part of PhocusWire's Hot 25 Travel Startups for 2021.... Read More

News / Technology

How Goldjoy Travel found its sweet spot in the online cruise market

By Yeoh Siew Hoon - WiT | October 11, 2024

A panel discussion at Cruise World Asia tackled “how to bulletproof your travel agency business with technology” with speakers from Goldjoy Travel and GlobalTix.... Read More

News / Online

PhocusWire's weekly travel tech news briefs: Guesty, FCM Meetings and Events, Holibob, Civitatis and more

By PhocusWire | October 11, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup... Read More

News / Technology

Airlines are pushing ancillaries to boost revenue, but new offerings slow to come

By Morgan Hines | October 11, 2024

Ancillary services including baggage fees, meal upgrades, change fees and seat selection help boost airline profits, but why haven't airlines expanded their product catalog?... Read More

News / Technology

Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches

By Mitra Sorrells | October 9, 2024

The three data breaches, dating back to 2014, affected hundreds of millions of customers of both Marriott and its subsidiary Starwood.... Read More

News / Online

New hospitality certification taps into wellness travel trend

By Mitra Sorrells | October 9, 2024

The certification is based on a 100-point evaluation that considers properties based on five categories: healthy eating, holistic healing, nature, movement and local impact.... Read More

News / Technology

How AI search platforms may change travel marketing

By Mark Frary | October 9, 2024

Natural language capabilities are changing how consumers search for answers to their travel queries - creating opportunities for marketers and for companies such as Perplexity and You.com.... Read More

News / Online

Uber adds AI chat powered by OpenAI’s GPT4o to help drivers embrace electric vehicles

By Mitra Sorrells | October 8, 2024

The rideshare platform said it also has enough electric vehicles in more than 40 cities to enable EV-only option in its app. ... Read More

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