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Why revenue strategy must matter to the c-suite

By Viewpoints | August 18, 2015

By now, the importance of revenue management is clear to most hoteliers around the world. NB This is a guest article by Michael McCartan, managing director of EMEA for Duetto. With new intermedi... Read More

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Booking.com has no ambitions for corporate travel beyond hotels

By Kevin May | August 18, 2015

There was a degree of curiosity a few months back when Booking.com unveiled its Booking.com For Business service. The idea is that travel managers can search and make reservations for Booking.com-h... Read More

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Travel predicted to be losing billions due to poor mobile experience

By Kevin May | August 18, 2015

Almost two out of five mobile shoppers have abandoned a travel booking on a mobile device due to poor user experience. Perhaps the only up-side to the 38% figure is that the clothing and food shopp... Read More

News / Technology

Hilton opens digital door for loyalty members

By Linda Fox | August 18, 2015

Hilton Worldwide is adding keyless entry to its app for loyalty members with plans to deploy the Digital Key at 250 US hotels by early 2016. The move is part of Hilton's ongoing drive for a more se... Read More

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Meet the woman finding tech jobs for the world's poor

By PhocusWire | August 17, 2015

In 2005, Leila Janah landed a job as a management consultant. One of her first assignments took her to Mumbai.... Read More

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Marriott hits back at travel agent criticism over direct booking ad

By Kevin May | August 17, 2015

Marriott has defended its decision to run a campaign that encourages users to book direct, rather than through intermediaries. The hotel chain was on the receiving end of scathing feedback from the... Read More

News / Technology

Five smartwatch capabilities on travel’s wish list

By Viewpoints | August 17, 2015

Since the release of the Apple Watch in April, those of us in the travel industry now have a better idea of how smartwatches are being used and who’s using them for travel. NB This is a guest artic... Read More

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Startup pitch: Your Local Cousin will hold your hand for better travel experiences

By Linda Fox | August 17, 2015

Your Local Cousin founders are just that, cousins, who have known each other since they were little. Since January they have also been working together on the concept of connecting travellers with... Read More

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China joins list of countries avoiding Lufthansa GDS fee

By Kevin May | August 17, 2015

Two of the five most populous countries on earth have now joined the list of those exempt from a GDS fee to be imposed by Lufthansa. Brazilian travel agencies, which won a reprieve from the Euro 16... Read More

News / Technology

Heat on Expedia-Orbitz deal continues but business as usual at Orbitz

By Linda Fox | August 12, 2015

The Expedia-Orbitz deal continues to receive pressure from various groups as it awaits approval from the US Department of Justice. About a week ago the American Hotel and Lodging Association expres... Read More

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8 key data points on shared lodging worldwide, via Phocuswright

By Viewpoints | August 12, 2015

Tnooz's report last week into the "shared accommodation" sector, based on a study from Phocuswright, was widely read and commented on. Here are some more insights taken from the report, in the form... Read More

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Brazilian agencies get temporary reprieve from Lufthansa GDS surcharge

By Kevin May | August 12, 2015

Evidence is emerging that a move by Lufthansa to introduce a levy on all bookings via the GDS is facing procedural difficulties in some countries. The German airline group plans to impose a Euro 16... Read More

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Travel agents demand Marriott axe campaign to push direct web sales

By Kevin May | August 12, 2015

Marriott has angered a major travel agency group with its latest advertising campaign to encourage travellers to bypass intermediaries. The campaign was launched earlier this week under the title #... Read More

News / Online

Using forums to get inside the mind of frequent fliers

By Viewpoints | August 12, 2015

When it comes to consumer’s online discussion about airlines, those taking place on social media, TV broadcasts and news articles tend to get the most attention. NB This is a guest article by Todd... Read More

News / Technology

Attitudes towards technology by corporate travellers (who also need a break)

By Kevin May | August 11, 2015

Corporate travellers are just hell-bent on making their meeting and breezing through airports and hotels with as few a hassles as possible. That much is true, but increasingly these busy types who... Read More

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