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British Airways uses Google to showcase why passengers should fly business to NYC

By Kevin May | September 28, 2015

How should an airline persuade customers that they should spend a £2,800 on a return ticket from London to New York? British Airways claims it is the first airline in the UK to "allow" Google Stree... Read More

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Ola confirms Didi investment

By Martin Cowen | September 28, 2015

As widely expected, China's biggest taxi-app business Didi Kuaidi has invested in Ola, India's biggest taxi-app business. Details are, as usual, thin on the ground. Ola has issued the following sta... Read More

News / Technology

Replicating online user experience when the passenger is on-board

By Kevin May | September 28, 2015

Airlines are in a wonderful position - they have a captive audience from anything between one and 12 hours (maybe even more). Even if a traveller stays in a hotel for two weeks, airlines are obviou... Read More

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Youth travel beginning to bed down ancillary sales

By Linda Fox | September 28, 2015

The hotel industry has been gradually waking up to the potential of ancillary revenue in recent years and now it seems the youth travel segment also wants in. The latest STAY WYSE survey 'Beyond th... Read More

News / Technology

Skioo raises $1.5 million from Norwegian ski champion

By Kevin May | September 28, 2015

Aksel Lund Svindal, an Olympic gold medal winning skier from Norway, has invested $1.5 million in online ski ancillary service provider Skioo. The pay-per-use system reckons it will "remodel" the s... Read More

News / Technology

Cross-device shopping in travel - the mobile reality

By Kevin May | September 28, 2015

Really good report released by Criteo this week that outlines the role of mobile at the beginning and end of the travel shopping journey. Examining products across many verticals, Criteo's State of... Read More

News / Technology

Startup pitch: Flio, a global airport app, is Uhrenbacher's return bid for more glory

By Sean O'Neil | September 27, 2015

Flio aims to become the first global airport app, aggregating airport information and giving travellers exclusive airport retail offers. It thinks its killer feature will be instant, one-click acce... Read More

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Lufthansa blames GDS booking volume drop mostly on pilot strike

By Kevin May | September 25, 2015

Lufthansa has hit back at GDS bookings figures revealed by Tnooz yesterday as being "heavily influenced" by industrial action affecting the airline. Pilots belonging to the carrier held their 13th... Read More

News / Technology

What a hotel's guest is expecting could happen by 2030 [INFOGRAPHIC]

By Kevin May | September 25, 2015

Marriott Rewards and US banking giant Chase surveyed travellers earlier this year to find out what they anticipate will happen in the future. The study was conducted with over 1,000 adult traveller... Read More

News / Technology

Phoenix from the ash cloud (or how KLM formulated its social media strategy)

By Linda Fox | September 25, 2015

Think about airlines on social media and KLM usually comes top of mind for its tweets (not always scoring high), quirky campaigns and other initiatives on the various channels. The airline has take... Read More

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What metasearch sites adopting instant booking for hotels really means

By Viewpoints | September 24, 2015

Instant booking on metasearch sites is nothing totally new, but is becoming quite a big thing, with Google having recently doubled down on it. If metasearch is leading to increases in conversion ra... Read More

News / Technology

US airline websites's direct traffic, ranked, for August 2015 [INFOGRAPHIC]

By Sean O'Neil | September 24, 2015

Airlines are oibileore eager than ever to guide travelers to their own branded websites for booking tickets. Direct bookings spare airlines from having to pay commissions to third-parties. Plus, by... Read More

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Lufthansa takes GDS booking tumble with new surcharge, rival carriers benefit

By Kevin May | September 24, 2015

German carrier Lufthansa is beginning to see the impact of its decision to impose a levy on all bookings made through Global Distribution Systems. A highly confidential document obtained by Tnooz f... Read More

News / Technology

Expedia's PartnerCentral App is its first B2B hotelier-facing mobile app

By Sean O'Neil | September 24, 2015

Since August Expedia Inc has been pushing out its first business-to-business (B2B) mobile app to the Apple and Google Play (Android) stores for hotel customers in the US, Canada, UK, Ireland, Australi... Read More

News / Online

7 basics for telling an authentic, effective travel brand story

By Pamela Whitby | September 24, 2015

Thirty seconds or less is the average length of time that consumers spend reading or listening to online marketing communications. So if you haven’t caught a prospective customer's attention in tha... Read More

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