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News / Technology

RoomsTonite not available tonight, or any night

By Kevin May | March 20, 2017

India-based late-booking service RoomsTonite has withdrawn its mobile app and is showing no signs of life. The company's website ("India’s #1 last minute hotel booking app") has removed links to Go... Read More

News / Technology

Digital innovation and the passenger experience - a view from three airports

By Marisa Garcia | March 20, 2017

Airports are keen to improve the passenger experience and remove some of the barriers for travellers in the process. During this years Passenger Terminal Expo in Amsterdam, airports shared their pro... Read More

News / Technology

The ABTA breach is a cyber-warning to small businesses

By Viewpoints | March 20, 2017

Last week ABTA - the UK's largest travel trade organisation – admitted it had suffered a data breach, potentially putting more than 40,000 users at risk of identity theft. NB: This is a viewpoint... Read More

News / Distribution

Startup Pitch: TicketClever gets smart with rail travel

By Kevin May | March 17, 2017

Ticketclever went live a few weeks ago, with a new take on the complex world of searching and booking rail tickets. The online travel agency has some pedigree behind it - for starters with the mana... Read More

News / Distribution

Companies aren't getting the hotel rates they negotiated, study finds

By Michele McDonald | March 17, 2017

Every fall, corporate travel managers and travel management companies expend a lot of time and energy on the annual ritual of negotiating rates for their preferred hotel programs. More than a few d... Read More

News / Technology

Virtual reality seat maps? NDC goes leftfield

By Martin Cowen | March 17, 2017

Airlines Technology has worked up a proof of concept which could allow airlines to sell assigned seats via a virtual reality (VR) seatmap, all made possible thanks to IATA's NDC. The business has I... Read More

News / Distribution

AdventureLink claims multi-day activities milestone, STA Travel signs up early

By Kevin May | March 17, 2017

Multi-day activities will be made available to sell via third parties through a new platform created by AdventureLink. The xTour product, CEO and founder Kelly Tompkins claims, is a breakthrough in... Read More

News / Online

Travel Appeal gets data and intelligence boost from €700,000 round

By Kevin May | March 16, 2017

Three unnamed entrepreneurs from within the industry have pumped €700,000 into analytics startup Travel Appeal. The Italy-based company was created in 2014 and provides travel brands with tools to... Read More

News / Technology

Make your travel website mobile-friendly or it won't rank in search - simples

By Viewpoints | March 16, 2017

For two years now, Google has been using the mobile-friendliness of a website as a method for deciding how web pages should rank in their search engine. Pages that were easy to use and looked great... Read More

News / Technology

TripAdvisor enters Facebook messaging, activity and restaurant bookings just a bot away

By Kevin May | March 16, 2017

TripAdvisor is dipping its toes in the chatbot and Facebook Messenger waters this week, launching a destination tool for travellers. The tool follows the same model as many of the others that have... Read More

News / Distribution

Lufthansa commits to €500 million digitisation plan as GDS charge settles

By Kevin May | March 16, 2017

Lufthansa will ringfence €500 million in funds to push what it calls a major investment in "digitalisation and innovation". The Germany-based carrier, which also includes Swiss Airlines and Brussel... Read More

News / Technology

Hailo disappears into the Waterloo sunset as Mytaxi takes over

By Martin Cowen | March 16, 2017

Mytaxi, the European taxi app majority owned by Daimler Group, has completed the rebrand of Hailo in the UK following last year's acquisition. As part of the transition, Hailo users will be redirec... Read More

News

ABTA website security breach hits 43,000 people

By Martin Cowen | March 16, 2017

ABTA, the UK travel trade association, has admitted its abta.com website suffered a data security incident affecting 43,000 individuals. In a statement, the organisation says that the breach came v... Read More

News / Technology

Priming travel apps for peak download periods around the world

By Kevin May | March 15, 2017

Some might presume that download rates for travel apps hit a high in the lead up to the main leisure trip periods in any given year. For example, around June and July for Europe and North America,... Read More

News / Technology

As social media evolves, travellers demand joined-up customer service

By Nick Vivion | March 15, 2017

Customer service has always been one of the most challenging areas of any service-based business. This is especially acute in travel, where there is far more emotion and expectation attached than i... Read More

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