News

Interview / Online

Sounding Off: Being able to shift ad budgets will please all in travel (except Google)

By PhocusWire | February 22, 2019

Travel brands will consider the rise of effective social media advertising as a welcome break from the stranglehold they often feel from the search engine giant.... Read More

News / Distribution

Accor goes down experiences route as it unveils All loyalty platform

By Linda Fox | February 22, 2019

Accor has unveiled its new loyalty platform All combining its loyalty program and distribution.... Read More

News / Online

What's on the minds of 600+ travel marketers? Personalization - and Facebook

By Jill Menze | February 21, 2019

Sojern's massive survey of more of travel marketers identifies key challenges and priorities for advertisers in 2019.... Read More

News / Technology

ATPCO boosts retail solution with complete integration of Routehappy

By Mitra Sorrells | February 21, 2019

ATPCO says its full integration of Routehappy products and staff is boosting its retail solutions and driving future innovation. ... Read More

News / Technology

Expedia Partner Solutions builds partner program for tech companies

By Linda Fox | February 21, 2019

Expedia Partner Solutions says it wants to establish a closer relationship via its certified technology partner program.... Read More

News / Online

Ctrip expands its "Hotel University" training program to hoteliers worldwide

By Mitra Sorrells | February 21, 2019

The travel giant is growing its in-person marketing training - dubbed Ctrip Hotel University - to hotels outside China.... Read More

News / Online

WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life

By PhocusWire | February 21, 2019

UserReplay and Dnata present the key customer experience challenges for the travel industry in 2019 and how a move to a technical product e-commerce model holds the key to success. ... Read More

News / Technology

Travelers have big frustrations with in-destination services online

By Linda Fox | February 20, 2019

The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services and products, as well as how to access them.... Read More

News / Distribution

Japan latest country to book first NDC-hosted air ticket

By Kevin May | February 20, 2019

Tokyo-based travel agency F-ness issued the Lufthansa air ticket using a platform developed by Verteil Direct Connect.... Read More

News / Online

Egencia adds hotel chat, package booking features to business travel platform

By Jill Menze | February 20, 2019

Egencia is rolling out platform updates to benefit both business travelers and travel managers.... Read More

News / Online

Lonely Planet buys ArrivalGuides, plots industry partnership model

By Linda Fox | February 19, 2019

Age-old guidebook-turned-digital travel content brand Lonely Planet buys ArrivalGuides as it looks to forge B2B partnerships.... Read More

News / Technology

Chinese web giants come together to make travel "smarter"

By Kevin May | February 19, 2019

Two of China's biggest digital brands - Baidu and Ctrip - are collaborating in a bid to develop "intelligent tourism" in the country.... Read More

News / Startups

China, part 3: The state of the travel startup ecosystem

By Mitra Sorrells | February 19, 2019

William Bao Bean of SOSV, Lio Chen of Plug & Play and Margaret Feng of Ctrip's Oasis Lab talk to us about China's startup ecosystem.... Read More

News / Distribution

Home-sharing is ready to write its second chapter

By Christina Jelski - Travel Weekly | February 18, 2019

Startups are mounting fresh challenges to both traditional hotels, whose forays into the home-rental space have met with mixed results, and to a maturing Airbnb, which is showing signs of evolving its property management role.... Read More