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Startups
HyperGuest raises $23M to enhance hospitality tech platform
By Derek Catron
|
July 7, 2023
HyperGuest's platform enables hotels and suppliers to directly connect with travel distributors, including online travel agencies, agents groups, tour operators, travel management companies, bedbanks and more....
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News
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Technology
Business travel leaders cautious on generative AI, tout benefits
By Linda Fox
|
July 6, 2023
Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls to watch out for....
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News
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Startups
Topkey lands $5.1M for vacation rental financial operation platform
By Linda Fox
|
July 5, 2023
TopKey aims to offer an expense management, billing and payment platform initially focused on vacation rental property managers. ...
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News
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Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox
|
July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses....
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News
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Technology
Finnair, Swiss talk difficult distribution decisions, customer experience
By Linda Fox
|
July 5, 2023
Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more....
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News
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Online
Online travel platforms escape digital gatekeeper list
By Linda Fox
|
July 4, 2023
The European Commission published the first list of companies that consider themselves potential gatekeepers today....
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News
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Distribution
Agoda unveils wholesale distribution platform for hotel partners
By Derek Catron
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June 30, 2023
Booking Holdings brand Agoda now offers more transparency for hotels to track volume and rates and maximize revenues. ...
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News
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Distribution
Accor updates on digital and distribution strategy
By Linda Fox
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June 30, 2023
Accor chief digital officer Alix Boulnois detailed some of the company’s strategies going forward during a Capital Market Day in late June....
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News
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Technology
Spotnana direct NDC connection with United to realize retailing potential
By Elizabeth West - BTN
|
June 29, 2023
The "deep integration" also enables self-service, end-to-end agent service and airline service, with all ticket touches applied across channels....
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News
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Technology
How AI is enabling self-service round-the-world trip planning
By Derek Catron
|
June 29, 2023
A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. ...
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News
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Technology
Priceline’s new AI chatbot will mix ChatGPT and Google tech
By Mitra Sorrells
|
June 28, 2023
Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat....
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News
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Technology
There's a real-time revolution happening in hotel operations
By Adam Glickman and Dmitry Koltunov - Phocuswright analysts
|
June 28, 2023
By examining how the hotel’s operations function in their current state, all the micro-decisions that contribute to optimizing overall performance can be improved. ...
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News
/
Online
How tours and activities can build on travel momentum
By Derek Catron
|
June 28, 2023
A panel discussion at Phocuswright Europe brought together leaders from Viator, TUI Musement and Civitatis to discuss opportunities for tours and activities growth....
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News
/
Online
How travel brands are finding a voice on TikTok
By Linda Fox
|
June 28, 2023
TikTok's Hannah Bennett shares some of the current trends for travel on the platform as well as how brands including BA and Hilton are finding their voice....
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News
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Technology
Booking.com adds conversational trip planning with ChatGPT
By Mitra Sorrells
|
June 27, 2023
For now the chat platform is integrated only with Booking.com’s accommodation booking experience, but the company plans to add flights, ground transportation and other trip components in the future....
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Opinion
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AI tools are becoming a single point of failure for hotels: How to reduce the risk
News
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Online
Google to buy Spirit Airlines' data for $10M
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Expedia Group makes AI-motivated leadership cuts
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Expedia Group makes AI-motivated leadership cuts
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PhocusWire's travel tech news briefs: Sabre, Eurostar, Civitatis and more...
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What Google's purchase of Spirit Airlines' data signals for travel
News
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Hotel room service platform CAMO raises $4M
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HomeToGo links operational gains to internal AI use
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