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Technology
Minimizing hallucinations in generative AI and large language models
By Cathy Walsh and Mike Coletta - Phocuswright
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May 21, 2024
This is a preview of Phocuswright's full report - From Buzzword to Bottom Line: Keeping Pace with Gen AI in Travel...
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Technology
Marriott's revenue and tech chief on travel retail ambition
By Linda Fox
|
May 21, 2024
Marriott International chief revenue and technology officer Drew Pinto discusses the hotel giant's strategy to replace its CRS, PMS and loyalty platform and its approach to newer technologies....
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Technology
Cover Genius lands $80M to fund growth and technology investment
By Linda Fox
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May 20, 2024
The company plans to put the funds toward further growth and technology investment, “including improved digital insurance distribution solutions, deploying artificial intelligence claims handling and expanding the protection solutions on the platform.”...
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Technology
Korea-based credit card company creates travel booking portal
By D.J. Catron
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May 20, 2024
The travel portal for Lotte Card customers will offer flights, accommodations and car rentals powered by HTS, Hopper's B2B solution....
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Distribution
Airbnb is removing 5,000 Experiences, canceling future reservations
By Mitra Sorrells
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May 18, 2024
Less than one month after its launch of Icons, Airbnb sent an email to tour and experience operators around the world that their listings are being pulled from the platform. ...
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News
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Online
Expedia Group CTO Rathi Murthy out due to “violation of company policy”
By Mitra Sorrells
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May 17, 2024
Murthy and one of the company's senior vice presidents are out, and the company said it is actively searching to fill the roles....
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News
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Technology
Despegar reports Q1 gains, AI enhancements
By Linda Fox
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May 17, 2024
The company said its Sofia AI assistant now includes hotel recommendations and enables users to search by city and dates as well as budget and key amenities....
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News
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Technology
Simard to cease operations
By Michael B. Baker – Business Travel News
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May 17, 2024
Simard was launched in 2021 by Winding Tree founder Pedro Renaud Anderson and travel technology consultant Matthieu Tahon to develop corporate use cases built from the Winding Tree blockchain....
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News
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Online
European tourism under fire – new ETC chief steps up to face the challenges
By Yeoh Siew Hoon - WiT
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May 17, 2024
Beyond numbers, destinations need to rethink what they really want from tourism, says Miguel Sanz Castedo, president of the European Tourism Commission. ...
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News
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Online
Barry Diller on AI, the future of Expedia Group and the transformative power of travel
By Morgan Hines
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May 16, 2024
Expedia Group chairman and senior executive Barry Diller said he believes the world is seeing the beginning of the company's "next evolution" with Ariane Gorin as CEO....
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Online
Holidu snaps up Clubrural in latest acquisition
By Linda Fox
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May 15, 2024
Madrid, Spain-based Clubrural, which was founded in 1997, has a portfolio of 28,000 homes and apartments. It said its website attracts 15 million visitors annually....
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News
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Distribution
Trip.com Group partners with Rezdy to widen tour and activities offering
By Linda Fox
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May 14, 2024
Using Rezdy’s API, the partnership will enable activities' providers in the Trip.com Group ecosystem to connect and promote their tours to consumers....
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News
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Technology
Google unveils Gemini’s new trip planning capabilities
By D.J. Catron
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May 14, 2024
Google’s new version of Gemini uses spatial data and reasoning to prioritize and make decisions while building a personal itinerary....
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News
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Technology
As Gorin debuts as CEO, Expedia Group launches new AI assistant, content creator shops
By Morgan Hines
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May 14, 2024
At Expedia Group's Explore event, the company announced a new generative AI trip planning tool and content creator marketplaces. ...
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News
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Technology
Travel execs plan payment tech investment amid challenges
By Linda Fox
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May 14, 2024
A study from Outpayce, the payments company set up by Amadeus, revealed that travel companies are planning to increase investment in payment capabilities by 12% on average this year....
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The hotel industry's real TikTok GO problem has nothing to do with TikTok
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