Marriott

Interview / Online

Sounding Off: COVID-19 protocols aren't forever - but should they be?

By PhocusWire | June 5, 2020

It would be a fool that bets against hygiene being the most important consideration for guests across the hospitality spectrum for decades to come. Read More

News / Distribution

Hotels count the cost of updating hygiene protocols

By Linda Fox | June 4, 2020

Hotel operations platform Optii Solutions estimates that hotels need to set aside $130,000 each year per hotel, based on a 250-room U.S. leisure property running at 60% occupancy, for the new... Read More

News / Online

Marriott’s Sorenson: Open hotels pass 20% occupancy, new construction projects will continue

By Mitra Sorrells | June 2, 2020

Marriott International CEO Arne Sorenson gave business updates during Goldman Sachs' Travel and Leisure Conference. Read More

News / Distribution

Marriott sees net income fall to $31M for Q1 2020, notes trend towards hotel reopenings

By Linda Fox | May 11, 2020

Marriott International boss Arne Sorenson notes encouraging signs of recovery in China and U.S. drive markets. Read More

News / Technology

Experts warn companies to prepare for security breaches when travel restrictions lift

By Linda Fox | May 5, 2020

Travel companies may have seen an increase in phishing attacks due to the volume of refunds issued recently, but experts say they should brace for security breaches as restrictions lift. Read More

News / Technology

Marriott is victim of another massive data breach

By Mitra Sorrells | March 31, 2020

Marriott says 5.2 million guests have been impacted by a data breach it discovered in late February. Read More

News / Technology

Cathay Pacific fined £500,000 after "brute force" data breach

By Linda Fox | March 9, 2020

A regulator in the U.K. imposed the fine, saying that between October 2014 and May 2018, the airline’s computer systems did not have “appropriate security measures” to protect customer data. Read More

News / Technology

Sabre partners with Accor to develop property management and reservations platform

By Linda Fox | January 23, 2020

Sabre is working with Accor on the development of what the distribution company is calling a “full-service property management capability.” Read More

hotel-distribution-phocuswright-conf-2019

News / Distribution

VIDEO: Hotels hold fast to direct distribution and the power of loyalty schemes

By Linda Fox | November 27, 2019

Perhaps a semblance of calm has arrived in the hotel distribution landscape as large hotel groups become more comfortable with their third-party strategies. Read More

News / Distribution

Removing friction from travel is Expedia's "Everest" goal

By Jill Menze | November 14, 2019

Expedia Group is seeking to connect customers partners more intelligently as part of a bid to make it locally relevant. Read More

News / Distribution

Accor gets access to Alibaba customers via distribution and loyalty deal

By Linda Fox | November 11, 2019

The agreement aims to develop “digital applications and loyalty programs” by integrating Accor’s products and services within the Alibaba ecosystem. Read More

Opinion / Distribution

Wholesale changes in distribution: Marriott and Expedia in the spotlight, Amoma in the deadpool

By Gino Engels - OTA Insight | September 25, 2019

Since rate disparity has a significant impact on profitability for hotels, the demise of a channel with a negative parity history is noteworthy. Read More

marriott expedia wholesale rate distribution

News / Distribution

Marriott tightens reins on wholesale rates by tapping Expedia to manage distribution

By Mitra Sorrells | September 17, 2019

Expedia Group and Marriott International have signed an agreement that makes Expedia Group the single gateway and redistributor for Marriott wholesale inventory. Read More