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Opinion
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Technology
The true cost of not protecting customer data in travel
By Peter Matthews - Nucleus
|
July 30, 2019
If data breaches can happen to some of the biggest players in the business, whose cyber security budgets dwarf most businesses, how exposed are smaller groups and individual hotels?
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News
/
Technology
Q&A: Hospitality tech guru Dave Berkus on disruption, exec mistakes and Amazon
By Mitra Sorrells
|
July 16, 2019
Dave Berkus, creator of one of the earliest property management systems, discusses technology lifecycles, the risk of hacking, tech giants and travel, his advice for entrepreneurs and travel executive...
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News
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Online
Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott
By Linda Fox
|
July 10, 2019
ICO, the information authority, plans to fine Marriott International more than £99 million for the data breach it reported last year.
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Opinion
/
Distribution
Rethinking hotel distribution with attribute-based selling
By Simone Puorto - Simone Puorto Consulting
|
June 4, 2019
How the development of systems to offer room attributes might impact distribution.
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News
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Online
VIDEO: Airbnb plays down competition, says it welcomes new entries into home-sharing
By Jill Menze
|
May 16, 2019
Speaking at Phocuswright Europe, Airbnb managing director of EMEA Jeroen Merchiers claimed: “We’re not obsessed with any individual company.”
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News
/
Distribution
Marriott will add 19 new properties in MENA region in 2019
By Mitra Sorrells
|
April 9, 2019
The expansion is part of the hotel brand's goal of bringing 100 properties to the area by 2023.
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News
/
Distribution
Rate parity issues continue to challenge hotels in key markets
By Linda Fox
|
March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to suffer losses from rate parity issues.
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News
/
Online
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox
|
March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field.
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News
/
Technology
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells
|
March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system.
Read More
News
/
Distribution
Marriott data security breach costs the company $28M so far
By Linda Fox
|
March 1, 2019
Marriott revealed that the data breach disclosed in November 2018 cost the company $28 million in the fourth quarter.
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News
/
Online
Airlines, cruise lines see big gains in WeChat engagement
By Mitra Sorrells
|
February 28, 2019
According to a report from Dragon Trail Interactive, the top 10 airlines and cruise lines saw significant increases in WeChat activity in 2018.
Read More
Opinion
/
Technology
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture
|
February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs...
Read More
News
/
Distribution
Home-sharing is ready to write its second chapter
By Christina Jelski - Travel Weekly
|
February 18, 2019
Startups are mounting fresh challenges to both traditional hotels, whose forays into the home-rental space have met with mixed results, and to a maturing Airbnb, which is showing signs of evolving its...
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News
/
Distribution
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
By Linda Fox
|
January 8, 2019
Expedia and Marriott are said to be near agreement on fee negotiations, other large hotel players are likely to follow suit.
Read More
News
/
Technology
Marriott says 383 million, not original 500 million figure, guest records hit in hack
By Linda Fox
|
January 7, 2019
Marriott adjusts the numbers around those affected by the data attack.
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