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Brand Business - Steven Taylor of Accor Hotels
By Linda Fox
|
November 7, 2019
The hotel giant's chief marketing officer discusses the major shifts in the marketing discipline, the Billboard Effect and learning from the famous Dove campaign.
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News
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Distribution
Travel marketers seeing benefits of trip optimization but challenged by privacy laws
By Linda Fox
|
November 1, 2019
Travel marketers say they're upping their game when it comes to optimizing the customer journey across different channels.
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Interview
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Technology
In the green room at Phocuswright with... Jeff Glueck
By PhocusWire
|
October 25, 2019
Jeff Glueck has been CEO of Foursquare since 2016, developing it into a leading location technology platform used by brands such as Uber, Snapchat, Samsung and Twitter.
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News
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Distribution
Why Klook is using offline events to target Southeast Asia’s mobile-first travelers
By Mitra Sorrells
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October 25, 2019
Klook is hosting offline travel festivals to attract new customers to its digital platform.
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News
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Online
TripAdvisor helps hoteliers boost direct bookings through new Sponsored Placements feature
By Jill Menze
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October 23, 2019
TripAdvisor is introducing a direct-booking feature to its Sponsored Placements product for accommodation providers designed to help them boost revenue.
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News
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Distribution
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
By Jill Menze
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October 21, 2019
For the third piece in our series on Southeast Asia, we look at the distribution landscape in the area and how both B2C and B2B local players are competing for their slice of the pie.
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News
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Distribution
VIDEO: Emirates on priorities and challenges for an airline's digital strategy
By Linda Fox
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October 8, 2019
During the World Aviation Festival 2019, PhocusWire interviewed Alex Knigge, Emirates SVP of marketing and brand, whose role is to focus on the customer experience.
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News
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Online
OYO founder funnels $700M into new $1.5B round, valuing company at $10B
By Mitra Sorrells
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October 7, 2019
India-based hospitality company OYO Hotels & Homes will use its latest funding round – a $1.5 billion Series F – to expand its vacation rentals business in Europe and to grow its overall presence in the...
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From Our Partners
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Online
REPORT: Building lifetime value in travel through travel recommendations
By Marisa Garcia - PhocusWire
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October 3, 2019
We explore the power of personal recommendations in the travel sector, as well as the best way to convert travelers to brand advocates and how to best use tools like NPS to drive new customer...
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News
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Online
My Method... How data and personalization drove stopover visitors to Toronto
By Raina Williams - Expedia Group Media Solutions
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September 30, 2019
Tourism Toronto, Expedia Group Media Solutions and Air Canada shared a goal of engaging and inspiring travelers, while also driving tourism for Toronto.
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News
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Online
Destination marketing, part 4: How emerging destinations balance marketing and management
By Mitra Sorrells
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September 30, 2019
For our final article in our destination marketing theme month, we look at how two emerging destinations are balancing marketing and management.
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Opinion
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Technology
What a trip: How DMOs can leverage the power of AI
By Amrita Gurney - CrowdRiff
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September 30, 2019
Artificial intelligence can help destination marketers deliver a more personalized experience to visitors.
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News
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Technology
Can DMOs do better than Google in the trip inspiration stage?
By Linda Fox
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September 24, 2019
Tourism professionals see a future role in providing inspirational content in the trip planning stages and think Google will find it hard to do given the local flavor required.
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News
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Online
Sojern launches co-op marketing program for DMOs and local businesses
By Mitra Sorrells
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September 19, 2019
Sojern's new Digital Co-Op Program is intended to help DMOs create campaigns in collaboration with local hotels and attractions.
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News
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Online
VIDEO: Air New Zealand on using a destination to ride the marketing wave
By Kevin May
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September 19, 2019
The airline has worked with national tourism groups, movie producers and actors to put New Zealand's recent role as a hub for film making at the center of its marketing.
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Meta launches AI agent with travel booking capabilities
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Airlines’ ancillary revenue grows twice as fast as overall revenue
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Google removes vacation rentals unit from search results in the EEA
From Our Partners
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The agentic traveler: Is travel ready for AI booking demand?
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Online
Flagship launches with 3 tours and activities brands, further acquisitions planned
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Indian travel platform Travelxp launches agentic AI trip concierge
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PhocusWire's travel tech news briefs: Klook, Omio, Amadeus and more...
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Technology
AI transformation in travel: Sejal Amin of Priceline
News
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Online
Airbnb's Chesky outlines monetization strategy
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Marriott, Spotnana unveil CRS integration
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