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Opinion
Immunity passport debate shows we need a trusted guardian for digital identities
By Andersen Cheng - Nomidio
|
May 18, 2020
The global response to COVID-19 has sparked intense debate about the balance between protection and privacy. Should privacy be sacrificed in order to slow transmission of the virus?
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Opinion
/
Technology
Travelers may need to prepare for a contactless, surveillance-led experience
By Simon Nowroz - Disruptive X Emergent
|
May 15, 2020
While we can’t conclude exactly what the future may hold, we can establish an overall trajectory and an overarching narrative that we refer to as a theme. Travel's future is a very different one.
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Opinion
/
Technology
Coronavirus is reshaping the airport experience of the future, part 2
By Omar Abou Faraj - Dubz
|
April 30, 2020
The envisioned airport of the future would leverage intelligent operational and passenger technologies, along with innovation in AI, bio-metrics and mobility.
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Opinion
/
Technology
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz
|
April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and...
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From Our Partners
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Technology
How data is shaping the traveler experience
By AirPlus
|
March 17, 2020
Data today is an integral part in travel management. It’s helping travel managers tell the story of travel – the complexities and challenges. Many use data already to get other departments on board with...
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Opinion
/
Technology
Will the coronavirus outbreak force hotels to adapt to new technologies quicker?
By Gregor Amon - Hotel Data Cloud
|
March 13, 2020
When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up with a plan to address coronavirus, but more importantly, to have strategies to recoup their losses...
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News
/
Technology
Changi Airport, Accenture create "digital factory" to improve airport experience and operations
By Mitra Sorrells
|
March 11, 2020
Changi Airport Group and Accenture operate a “digital factory” in the airport to improve the traveler experience and airport operations.
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News
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Startups
Golden shots and wild cards - how IAG brings startups through Hangar 51
By Linda Fox
|
February 26, 2020
In the coming weeks, British Airways parent company IAG will enter the fifth year of its Hangar 51 accelerator program.
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Opinion
/
Technology
Will the travel industry adopt white box AI?
By Norm Rose - Phocuswright
|
February 17, 2020
In the travel industry, we traditionally have a different term for a "black box," but in the context of AI, a black box output implies that it may be challenging for the target audience to understand...
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News
/
Technology
Coronavirus upends revenue management strategies for hotels and airlines
By Mitra Sorrells
|
February 14, 2020
The growing coronavirus outbreak is creating challenges for revenue managers across all sectors of the travel industry.
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Interview
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Startups
STARTUP STAGE: RubiQ manages flight disruptions to help airlines retain customers, reduce costs
By Steven Lerner
|
February 10, 2020
RubiQ provides AI technology for airlines to help passengers self-manage flight disruptions.
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News
/
Distribution
Travel suppliers need to be thinking more about "second wallets"
By Linda Fox
|
February 3, 2020
With newer technologies enabling the creation of more personalized offers, it's time for travel to enter the age of complete retailing, according to a report.
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News
/
Technology
JetBlue emphasizes personalization with launch of ByBlue tool
By Steven Lerner
|
January 31, 2020
JetBlue has unveiled a new platform called ByBlue that allows travelers to book car rentals and other trip offerings with one click.
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News
/
Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox
|
January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing.
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Interview
/
Startups
STARTUP STAGE: Emadri changes the packing experience for travelers and travel companies
By Steven Lerner
|
December 31, 2019
Emadri helps travel companies monetize pre-travel shopping and on-trip activities with customized packing recommendations for travelers.
Read More
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Booking.com's James Waters on the human psyche, AI and shiny things
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PhocusWire's travel tech news briefs: Headlines from HITEC 2026
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Top investors in travel tech 2026
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Navan acquires Brazilian TMC Smartrips
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The new rules of travel discovery in the age of AI
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Travel’s payment complexity is pushing innovation forward
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Business travel buyers look to AI for help managing disruption
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OTAs lead, AI rises and travelers research less: New findings from three key European markets
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Distribution
Supercharging travel: 10 Trends that will shape the industry over the next decade
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