Machine Learning

immunity-passport-privacy
Opinion
Immunity passport debate shows we need a trusted guardian for digital identities
By Andersen Cheng - Nomidio | May 18, 2020
The global response to COVID-19 has sparked intense debate about the balance between protection and privacy. Should privacy be sacrificed in order to slow transmission of the virus? Read More
Travelers may need to prepare for a contactless, surveillance-led experience
Opinion / Technology
Travelers may need to prepare for a contactless, surveillance-led experience
By Simon Nowroz - Disruptive X Emergent | May 15, 2020
While we can’t conclude exactly what the future may hold, we can establish an overall trajectory and an overarching narrative that we refer to as a theme. Travel's future is a very different one. Read More
Coronavirus is reshaping the airport experience of the future, part 2
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 2
By Omar Abou Faraj - Dubz | April 30, 2020
The envisioned airport of the future would leverage intelligent operational and passenger technologies, along with innovation in AI, bio-metrics and mobility. Read More
Coronavirus is reshaping the airport experience of the future, part 1
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz | April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and... Read More
How data is shaping the traveler experience
From Our Partners / Technology
How data is shaping the traveler experience
By AirPlus  | March 17, 2020
Data today is an integral part in travel management. It’s helping travel managers tell the story of travel – the complexities and challenges. Many use data already to get other departments on board with... Read More
Will the coronavirus outbreak force hotels to adapt to new technologies quicker?
Opinion / Technology
Will the coronavirus outbreak force hotels to adapt to new technologies quicker?
By Gregor Amon - Hotel Data Cloud | March 13, 2020
When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up with a plan to address coronavirus, but more importantly, to have strategies to recoup their losses... Read More
changi-airport-accenture-innovation-lab2
News / Technology
Changi Airport, Accenture create "digital factory" to improve airport experience and operations
By Mitra Sorrells | March 11, 2020
Changi Airport Group and Accenture operate a “digital factory” in the airport to improve the traveler experience and airport operations. Read More
Golden shots and wild cards - how IAG brings startups through Hangar 51
News / Startups
Golden shots and wild cards - how IAG brings startups through Hangar 51
By Linda Fox | February 26, 2020
In the coming weeks, British Airways parent company IAG will enter the fifth year of its Hangar 51 accelerator program. Read More
Will the travel industry adopt white box AI?
Opinion / Technology
Will the travel industry adopt white box AI?
By Norm Rose - Phocuswright | February 17, 2020
In the travel industry, we traditionally have a different term for a "black box," but in the context of AI, a black box output implies that it may be challenging for the target audience to understand... Read More
coronavirus-hotel-airline-revenue-management
News / Technology
Coronavirus upends revenue management strategies for hotels and airlines
By Mitra Sorrells | February 14, 2020
The growing coronavirus outbreak is creating challenges for revenue managers across all sectors of the travel industry. Read More
rubiq cover
Interview / Startups
STARTUP STAGE: RubiQ manages flight disruptions to help airlines retain customers, reduce costs
By Steven Lerner | February 10, 2020
RubiQ provides AI technology for airlines to help passengers self-manage flight disruptions. Read More
enterprise-ireland-complete-retailing
News / Distribution
Travel suppliers need to be thinking more about "second wallets"
By Linda Fox | February 3, 2020
With newer technologies enabling the creation of more personalized offers, it's time for travel to enter the age of complete retailing, according to a report. Read More
jetblue byblue
News / Technology
JetBlue emphasizes personalization with launch of ByBlue tool
By Steven Lerner | January 31, 2020
JetBlue has unveiled a new platform called ByBlue that allows travelers to book car rentals and other trip offerings with one click. Read More
VIDEO: Delta's plan to trial personalized passenger information screens in airports
News / Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox | January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing. Read More
emadri cover image startup stage
Interview / Startups
STARTUP STAGE: Emadri changes the packing experience for travelers and travel companies
By Steven Lerner | December 31, 2019
Emadri helps travel companies monetize pre-travel shopping and on-trip activities with customized packing recommendations for travelers. Read More
The Phocuswright Conference 2026