Machine Learning

News / Technology

VIDEO: Where the next great travel company will emerge

By Kevin May | June 29, 2020

An individual iPhone 10 in 2020 contains more computing power than every computer in 1986 on the planet - that's a fact that is often hard to get your head around. Read More

Opinion

Immunity passport debate shows we need a trusted guardian for digital identities

By Andersen Cheng - Nomidio | May 18, 2020

The global response to COVID-19 has sparked intense debate about the balance between protection and privacy. Should privacy be sacrificed in order to slow transmission of the virus? Read More

Opinion / Technology

Travelers may need to prepare for a contactless, surveillance-led experience

By Simon Nowroz - Disruptive X Emergent | May 15, 2020

While we can’t conclude exactly what the future may hold, we can establish an overall trajectory and an overarching narrative that we refer to as a theme. Travel's future is a very different one. Read More

Opinion / Technology

Coronavirus is reshaping the airport experience of the future, part 2

By Omar Abou Faraj - Dubz | April 30, 2020

The envisioned airport of the future would leverage intelligent operational and passenger technologies, along with innovation in AI, bio-metrics and mobility. Read More

Opinion / Technology

Coronavirus is reshaping the airport experience of the future, part 1

By Omar Abou Faraj - Dubz | April 28, 2020

Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and... Read More

From Our Partners / Technology

How data is shaping the traveler experience

By AirPlus | March 17, 2020

Data today is an integral part in travel management. It’s helping travel managers tell the story of travel – the complexities and challenges. Many use data already to get other departments on board with... Read More

Opinion / Technology

Will the coronavirus outbreak force hotels to adapt to new technologies quicker?

By Gregor Amon - Hotel Data Cloud | March 13, 2020

When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up with a plan to address coronavirus, but more importantly, to have strategies to recoup their losses... Read More

changi-airport-accenture-innovation-lab2

News / Technology

Changi Airport, Accenture create "digital factory" to improve airport experience and operations

By Mitra Sorrells | March 11, 2020

Changi Airport Group and Accenture operate a “digital factory” in the airport to improve the traveler experience and airport operations. Read More

News / Startups

Golden shots and wild cards - how IAG brings startups through Hangar 51

By Linda Fox | February 26, 2020

In the coming weeks, British Airways parent company IAG will enter the fifth year of its Hangar 51 accelerator program. Read More

Opinion / Technology

Will the travel industry adopt white box AI?

By Norm Rose - Phocuswright | February 17, 2020

In the travel industry, we traditionally have a different term for a "black box," but in the context of AI, a black box output implies that it may be challenging for the target audience to understand... Read More

coronavirus-hotel-airline-revenue-management

News / Technology

Coronavirus upends revenue management strategies for hotels and airlines

By Mitra Sorrells | February 14, 2020

The growing coronavirus outbreak is creating challenges for revenue managers across all sectors of the travel industry. Read More

Interview / Startups

STARTUP STAGE: RubiQ manages flight disruptions to help airlines retain customers, reduce costs

By Steven Lerner | February 10, 2020

RubiQ provides AI technology for airlines to help passengers self-manage flight disruptions. Read More

News / Distribution

Travel suppliers need to be thinking more about "second wallets"

By Linda Fox | February 3, 2020

With newer technologies enabling the creation of more personalized offers, it's time for travel to enter the age of complete retailing, according to a report. Read More