Machine Learning

Opinion / Technology

Leisure travel to lead airline recovery, but demand can’t do it alone

By Aditi Mehta - PROS | March 23, 2021

Appealing to travelers will be increasingly important and a digital strategy built around customers and where, how and when they want to engage, will be the key to successfully gaining the loyalty and... Read More

News / Technology

Optibus rings the bell on $107M transportation tech investment

By Kevin May | March 18, 2021

The Series C round, courtesy of Bessemer Venture Partners and Insight Partners, brings the total raised by the Israel-based company to $160 million. Read More

News / Distribution

Airlines turn to traveler intent data to forecast demand

By Linda Fox | March 15, 2021

As restrictions lift and travel recovers, historical booking data can no longer be relied on. Read More

News / Technology

TravelTech Show scheduled for September global marathon

By PhocusWire | March 4, 2021

The organizers believe that by this time the industry will be well on the road to recovery and the community will be ready to come together to share ideas and explore new ways of working towards... Read More

News / Technology

Sitecore acquires travel personalization platform Boxever

By Kevin May | March 3, 2021

Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and combine it with artificial intelligence techniques to provide customer up-sell and cross-sell... Read More

Opinion / Technology

How Big Data can drive hotel value and loyalty

By Laurent Idrac - Hapi | March 1, 2021

Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property. Read More

Opinion / Technology

Is hospitality ready to service the digitally savvy travel consumer?

By Max Starkov - hospitality consultant and strategist | February 16, 2021

There is a clear deficit of proper hospitality industry education in digital technology and the latest technology innovations, trends and best practices. Read More

News / Technology

Microsoft bets on autonomous vehicle tech with investment in GM's Cruise

By Jill Menze | January 21, 2021

Microsoft is backing a $2 billion funding round for General Motors’ driverless car unit Cruise as part of a long-term strategic relationship. Read More

News / Distribution

Fetch.ai launches AI travel agents to reduce hotel booking distribution cost

By Linda Fox | January 15, 2021

Fetch.ai believes its AI agents can reduce distribution costs and protect hotels from security breaches. Read More

News / Technology

Sabre, HelloGbye partner to give TMCs AI automation services

By Mitra Sorrells | December 22, 2020

The integration of HelloGbye’s AI technology will enable Sabre’s TMC clients to automate responses to inbound booking requests. Read More

Opinion / Technology

Six tech trends paving the way for transformation in aviation

By David Lavorel - SITA | December 16, 2020

Advances in technologies such as biometrics and blockchain are accelerating change in the aviation industry. Read More

News / Technology

How Amazon Web Services wants to aid travel brands in recovery

By Jill Menze | December 16, 2020

Through its new Competency Partner program and work with organizations like Star Alliance, AWS is helping travel brands address new demands brought on by COVID-19. Read More

News / Technology

Opportunities and challenges for travel brands using AI

By Mitra Sorrells | December 4, 2020

In an online event hosted by DataArt, panelists from Sabre, BD4Travel, IDeaS, Mobi Systems, Norwegian Cruise Line, AirHelp and more discussed the outlook for AI in travel. Read More

Opinion / Technology

What is data science and what does it enable hoteliers to do?

By David Moneo - SHR | November 30, 2020

Perhaps the most important piece to data science is that machines can find and ask questions of the data that you may not have even thought to ask. Read More