Machine Learning

Mews looks to boost hotel guest experiences with acquisition
News / Technology
Mews looks to boost hotel guest experiences with acquisition
By Derek Catron | October 4, 2023
Nomi Travel, a startup that uses AI to provide users with recommendations on local activities based on their interests, is the seventh acquisition by Mews.   Read More
Despegar rolls out generative AI trip planner, starting in Argentina
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine flights, accommodations and car rentals and receive recommendations of what to do in their... Read More
Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
Google increases AI functionality for travel
News / Technology
Google increases AI functionality for travel
By Jamie Biesiada – Travel Weekly | September 19, 2023
Bard users will be prompted to link to other Google accounts, giving the AI product the ability to summarize and answer questions about users' personal details, like upcoming travel arrangements. Read More
9 months into the GPT Era, what has travel learned?
Opinion / Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital | September 13, 2023
  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors.   Read More
STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform
Interview / Startups
STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform
By Mitra Sorrells | September 11, 2023
Tango combines artificial intelligence, machine learning and human curation to provide design, booking and servicing of hyper-personalized trips.  Read More
Generative AI trip planning startup MindTrip raises $7M
News / Startups
Generative AI trip planning startup MindTrip raises $7M
By Morgan Hines | September 8, 2023
MindTrip, set to go public in beta before year's end, seeks to help travelers discover, book and plan travel in one place. Read More
Travel embraces generative AI
News / Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly | September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More
AI, the customer journey and the future of travel insurance
Opinion / Technology
AI, the customer journey and the future of travel insurance
By Sasha Gainullin – Battleface | August 25, 2023
Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates. Read More
How cloud services help expand Amazon’s role in travel
News / Technology
How cloud services help expand Amazon’s role in travel
By Derek Catron | August 22, 2023
Massimo Morin, Amazon Web Services’ global head of travel, shares insights into how AI and other new tech extends the company’s reach into the travel industry.   Read More
Power of data and analytics in tackling travel disruption
Opinion / Online
Power of data and analytics in tackling travel disruption
By Emily Weiss – Accenture | August 16, 2023
To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance. Read More
Uber sees first-ever quarterly profits while eyeing travel tours markets
News / Online
Uber sees first-ever quarterly profits while eyeing travel tours markets
By Derek Catron | August 1, 2023
Q2 earnings of $9.2 billion boosted the drive to profitability, and CEO Dara Khosrowshahi spoke about the value of machine learning and opportunities in the U.K. travel tour operating market.   Read More
Navigating economic downturns: The power of travel tech
From Our Partners / Technology
Navigating economic downturns: The power of travel tech
By Arden Agopyan - HotelRunner | July 24, 2023
The growth of the travel technology industry amidst economic uncertainties underscores its resilience and the pivotal role it plays in the broader economic landscape. Read More
Justt- Launch pitch at Phocuswright Europe 2023
Interview / Startups
Justt- Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 21, 2023
Justt combines industry expertise with machine learning to fight fraudulent chargebacks.   Read More
AI Insights: Generative AI to manage short-term rentals
News / Technology
AI Insights: Generative AI to manage short-term rentals
By PhocusWire | July 14, 2023
Hostfully co-founder and president David Jacoby answers our questions about how the company is working with generative artificial intelligence technology. Read More
The Phocuswright Conference 2026