Machine Learning

Rapid Fire with Sarosh Waghmar of Spotnana
News / Online
Rapid Fire with Sarosh Waghmar of Spotnana
By Morgan Hines | October 9, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More
ChatGPT brings apps into chat, starting with Expedia and Booking.com
News / Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines | October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data. Read More
Rapid Fire with Eric DeLange of Reddit
News / Online
Rapid Fire with Eric DeLange of Reddit
By Morgan Hines | October 7, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser. Read More
Amex GBT, Concur partner for integrated travel and expense offering
News / Technology
Amex GBT, Concur partner for integrated travel and expense offering
By Michael B. Baker - BTN | October 3, 2025
The offering, dubbed Complete, is a combined effort of both companies that will be available to joint clients later this month. Read More
RateGain to acquire Sojern for $250M
News / Online
RateGain to acquire Sojern for $250M
By Morgan Hines | October 2, 2025
The companies aim to create an AI-focused, digital marketing and distribution platform to help the travel industry boost guest acquisition, retention and engagement. Read More
Rapid fire with Paul Jacobs of Kayak
News / Online
Rapid fire with Paul Jacobs of Kayak
By Morgan Hines | October 2, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More
Airlines are evolving their innovation mindset
From Our Partners / Online
Airlines are evolving their innovation mindset
By Cara Whitehill - Thayer Investment Partners | October 2, 2025
Airline corporate venture capital teams are adopting a different line of sight when looking at investment and innovation, engaging outside their traditional aviation footprint and tapping into... Read More
HTS adds AI-powered support tool for travel sellers
News / Technology
HTS adds AI-powered support tool for travel sellers
By Morgan Hines | October 1, 2025
HTS Assist is meant to offer end-to-end autonomous customer support through voice and chat communications. Read More
Tech buyout firm Thoma Bravo's plans for PROS post acquisition
News / Online
Tech buyout firm Thoma Bravo's plans for PROS post acquisition
By Morgan Hines | October 1, 2025
Software investment firm Thoma Bravo is set to close on PROS in Q4 and intends to run the business in combination with its existing portfolio company Conga. Read More
Rapid fire with Richie Karaburun of New York University
News / Online
Rapid fire with Richie Karaburun of New York University
By Morgan Hines | September 30, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of short Q&As. Read More
Lufthansa Group says AI will help it cut 4,000 jobs by 2030
News / Online
Lufthansa Group says AI will help it cut 4,000 jobs by 2030
By Morgan Hines | September 29, 2025
Lufthansa Group also said it intends to increase the number of active members in its “Miles & More” loyalty program by 50% by 2030. Read More
TikTok launches travel advertising solution
News / Technology
TikTok launches travel advertising solution
By Morgan Hines | September 29, 2025
TikTok’s Travel Ads is meant to connect users with hotel, destination, flight and cruise catalogs as they explore travel content on the platform. Read More
In the age of AI, experience is the real product
Opinion / Technology
In the age of AI, experience is the real product
By Rajnish Kumar - Ixigo | September 29, 2025
According to Ixigo group co-CEO, the frontier of AI is shifting, and experience is a sustainable advantage. Read More
PROS chief AI strategist Michael Wu talks AI and airlines
News / Technology
PROS chief AI strategist Michael Wu talks AI and airlines
By Morgan Hines | September 26, 2025
Michael Wu works cross-functionally with the PROS research team to prototype the company’s advanced algorithm and collaborates with the product team to incorporate more AI features. Read More
The Phocuswright Conference 2026