Loyalty

AI at sea: How cruise lines are turning generative tech into practical tools
News / Technology
AI at sea: How cruise lines are turning generative tech into practical tools
By Marisa Garcia | November 13, 2025
Cruise lines are increasing AI use, exploring marketing automation, guest personalization and data integration. Read More
What’s next for hospitality? 3 game-changing trends for 2026
From Our Partners / Online
What’s next for hospitality? 3 game-changing trends for 2026
By Joerg Schuler - Amadeus Hospitality | November 11, 2025
Three powerful forces—smarter technology, personalization and wellness and the growing influence of local events—are reshaping how hotels operate and connect with guests, and the implications should be... Read More
Presenting the Hot 25 Travel Startups for 2026
News / Startups
Presenting the Hot 25 Travel Startups for 2026
By PhocusWire | November 10, 2025
PhocusWire presents the Hot 25 Travel Startups for 2026—our annual list of new companies in travel, hospitality and tourism. Read More
Hot 25 Travel Startups for 2026: Arcube
Interview / Startups
Hot 25 Travel Startups for 2026: Arcube
By PhocusWire | November 10, 2025
Arcube is a travel technology company that helps airlines unlock new revenue by aggregating ancillary suppliers, from lounges and eSIMs to car hire and insurance, into a single integration. Read More
Hot 25 Travel Startups for 2026: HeyMax
Interview / Startups
Hot 25 Travel Startups for 2026: HeyMax
By PhocusWire | November 10, 2025
HeyMax turns everyday spend into aspirational travel by rewarding extra miles on everyday transactions. Read More
Hot 25 Travel Startups for 2026: VanityPass
Interview / Startups
Hot 25 Travel Startups for 2026: VanityPass
By PhocusWire | November 10, 2025
VanityPass is taking a new approach to loyalty and travel rewards through its AI loyalty intelligence engine, which is built to deliver personalization at scale. Read More
PhocusWire's weekly travel tech news briefs: Amadeus, Meili, HTS and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Amadeus, Meili, HTS and more...
By PhocusWire | November 7, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Expedia Group outlines strategies for OpenAI partnership, highlights B2B strength
News / Online
Expedia Group outlines strategies for OpenAI partnership, highlights B2B strength
By Abby Crotty | November 6, 2025
When asked about Expedia Group’s strategic approach to its OpenAI partnership, CEO Ariane Gorin said the company has two main priorities. Read More
PhocusWire's weekly travel tech news briefs: Vrbo, IBS Software, TourRadar and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Vrbo, IBS Software, TourRadar and more...
By PhocusWire | October 31, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Anchored in assurance: The revenue, loyalty and guest experience case for travel insurance partnerships
From Our Partners / Online
Anchored in assurance: The revenue, loyalty and guest experience case for travel insurance partnerships
By Michelle Bruno | October 30, 2025
Explore how cruise lines use tailored travel protection to enhance customer confidence, loyalty and revenue in a booming market. Read More
Message received: WhatsApp’s role in travel industry
News / Technology
Message received: WhatsApp’s role in travel industry
By Morgan Hines | October 30, 2025
Travel companies are integrating with WhatsApp to take advantage of its wide user base. Read More
Destination Different: How Gen Z is rewriting the travel playbook
From Our Partners / Online
Destination Different: How Gen Z is rewriting the travel playbook
By AB Tasty | October 28, 2025
The travel and hospitality industry is rapidly evolving, and Gen Z is quickly reshaping what the online travel journey looks like.  Read More
Banks and airlines continue battle over consumer loyalty
News / Online
Banks and airlines continue battle over consumer loyalty
By Abby Crotty | October 24, 2025
A new report from consulting firm IdeaWorksCompany highlighted strengths and weaknesses of both entities, but banks maintain an edge. Read More
The hidden revenue hack hotels are using to end the year strong
From Our Partners / Online
The hidden revenue hack hotels are using to end the year strong
By Hospitality Solutions | October 23, 2025
Gift cards and experience vouchers are turning recipients into loyal guests and driving high-margin revenue through the holiday season and beyond.   Read More
Grab introduces third-party partner apps
News / Online
Grab introduces third-party partner apps
By Abby Crotty | October 22, 2025
Grab has partnered with five service apps that are now available on Grab's app in Singapore and Malaysia. Read More