Loyalty

News / Distribution

The hotel perspective: OTA's AI partnerships

By Morgan Hines | December 8, 2025

Hospitality industry stakeholders weigh in on hotel distribution: Who is likely to win in an AI era? Read More

News / Online

Beyond points: Rethinking loyalty and brand consistency

By Phocuswright Research | November 21, 2025

Phocuswright sought to better understand the forces behind repeat brand patronage in a study exploring consistency, relationships and programs' influence on booking. Read More

News / Online

Revolut enters payments partnership with Booking.com

By Morgan Hines | November 17, 2025

The payment option is available when paying for Booking.com accommodations, and the companies plan to expand to flights and cars. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: BCD Travel, Cloudbeds, Klook and more...

By PhocusWire | November 14, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week. Read More

News / Technology

AI at sea: How cruise lines are turning generative tech into practical tools

By Marisa Garcia | November 13, 2025

Cruise lines are increasing AI use, exploring marketing automation, guest personalization and data integration. Read More

From Our Partners / Online

What’s next for hospitality? 3 game-changing trends for 2026

By Joerg Schuler - Amadeus Hospitality | November 11, 2025

Three powerful forces—smarter technology, personalization and wellness and the growing influence of local events—are reshaping how hotels operate and connect with guests, and the implications should be... Read More

News / Startups

Presenting the Hot 25 Travel Startups for 2026

By PhocusWire | November 10, 2025

PhocusWire presents the Hot 25 Travel Startups for 2026—our annual list of new companies in travel, hospitality and tourism. Read More

Interview / Startups

Hot 25 Travel Startups for 2026: Arcube

By PhocusWire | November 10, 2025

Arcube is a travel technology company that helps airlines unlock new revenue by aggregating ancillary suppliers, from lounges and eSIMs to car hire and insurance, into a single integration. Read More

Interview / Startups

Hot 25 Travel Startups for 2026: HeyMax

By PhocusWire | November 10, 2025

HeyMax turns everyday spend into aspirational travel by rewarding extra miles on everyday transactions. Read More

Interview / Startups

Hot 25 Travel Startups for 2026: VanityPass

By PhocusWire | November 10, 2025

VanityPass is taking a new approach to loyalty and travel rewards through its AI loyalty intelligence engine, which is built to deliver personalization at scale. Read More