Loyalty

phocuswright-conference-innovation-winners
News / Startups
The Phocuswright Conference 2022 Innovation: Summit and Launch winners
By PhocusWire | November 17, 2022
Four startups came out on top in Phocuswright's Launch and Summit competitions at The Phocuswright Conference. Read More
tripadvisor-matt-goldberg-phocuswright-conference
News / Online
New Tripadvisor CEO on the future of travel
By PhocusWire | November 16, 2022
Matt Goldberg recently completed his first 100 days as president and CEO of Tripadvisor, but he says “people should be writing a book about the second 100 days because that’s where the action is.” Read More
hot-25-2023-flycoin-header
Interview / Startups
Hot 25 Travel Startups for 2023: Flycoin
By PhocusWire | November 15, 2022
Flycoin’s technology infrastructure provides companies in the consumer loyalty space with a turnkey solution to incentivize users in a more customer-centric way. Read More
hot-25-2023-iomob-header
Interview / Startups
Hot 25 Travel Startups for 2023: Iomob
By PhocusWire | November 15, 2022
Iomob is building a decentralized internet of mobility (IoM) network that facilitates seamless passenger journeys around the globe. Read More
hot-25-2023-status-match-header
Interview / Startups
Hot 25 Travel Startups for 2023: StatusMatch
By PhocusWire | November 15, 2022
StatusMatch is a service that enables major airline and hotel brands to acquire new high-value customers through a structured, co-branded platform. Read More
otas-q3-2022-marketing
News / Online
OTAs look to longer-term value for marketing dollars
By Linda Fox | November 10, 2022
Direct relationships, channels and loyalty programs are seen as the way forward as OTAs seek a shift from classic performance channels. Read More
Report: How travel fintech can boost revenue
From Our Partners / Technology
Report: How travel fintech can boost revenue
By Cathy Walsh - PhocusWire | November 7, 2022
Find out how flexible travel products can provide travelers with the reassurance needed to book with confidence. Read More
sabre-future-travel-retailing
From Our Partners / Technology
Artificial intelligence and the future of travel retailing
By Michelle Bruno | November 7, 2022
Airlines must rethink how they compete for previously loyal travelers, and AI and ML can help them retail like leaders across other verticals to remain competitive.   Read More
Destinations tap data to lure visitors amid travel comeback
News / Online
Destinations tap data to lure visitors amid travel comeback
By Kathryn Walson | October 31, 2022
Destination marketers have access to more data sources and more granular detail than they’ve ever had before. Read More
A temperature check on crypto payments in travel
News / Technology
A temperature check on crypto payments in travel
By Jill Menze | October 18, 2022
Even with market volatility and technological hurdles, travel providers shouldn’t sleep on the cryptocurrency opportunity. Read More
How hotels can use tech to turbocharge their reputation
Opinion / Technology
How hotels can use tech to turbocharge their reputation
By Róisín O'Keeffe - P3 | October 11, 2022
A seamless and personalized digital experience can help hotels build brand value. Read More
How travel brands can boost their “loyalty dividend”
Opinion / Online
How travel brands can boost their “loyalty dividend”
By Emily Weiss & Liselotte De Maar - Accenture | October 5, 2022
Accenture offers tips for travel companies on how to ensure their loyalty programs are relevant, valuable and profitable.   Read More
Cybersecurity main
News / Technology
The new ways cybercriminals are attacking travel companies
By Kathryn Walson | October 3, 2022
Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More
codegen-generations-travelers-2
From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations.  Read More
Startup Stage Skipper main
Interview / Startups
STARTUP STAGE: Skipper’s sales platform drives direct bookings for hotels
By Kathryn Walson | September 29, 2022
Skipper aims to give independent hotel owners the sales platform they need to compete with large chains and online travel agencies. Read More