Loyalty

News / Online

Introducing The Phocuswright Conference 2022

By PhocusWire | September 13, 2022

The Phocuswright Conference 2022, taking place in November in Phoenix, will include Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young... Read More

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News / Technology

Could gamification help corporate travel go green?

By Linda Fox | September 12, 2022

Iomob’s WheelCoin app uses gamification and tokenization to nudge corporate travelers into making sustainable choices. Read More

News / Technology

Spotnana integrates with American Airlines for personalized offers

By Mitra Sorrells | September 8, 2022

Spotnana says the connection uses its “open, extensible system of record instead of the traditional PNR,” which enables it to automate exchanges and cancellations. Read More

News / Online

OTAs see marketing efficiency improvement in Q2

By Mitra Sorrells | August 31, 2022

Booking Holdings, Expedia Group and Airbnb all increased their marketing spend in Q2 of this year compared to 2021, but it decreased as a percentage of revenue. Read More

News / Distribution

Citi launches new travel platform with Booking.com

By Mitra Sorrells | August 18, 2022

This is just the latest of many announcements in the past year from banks and financial firms launching or updating their travel offerings – a sure sign they see travel as a valued offering for their... Read More

Opinion / Technology

How DID and SSI will transform the travel experience market

By Bill Carroll - Marketing Economics | August 17, 2022

In the next decade, decentralized identifiers and self-sovereign identity will dramatically change travel for consumers, suppliers and intermediaries. Read More

News / Online

Uber to end free loyalty program, shift focus to paid subscriptions

By Mitra Sorrells | August 16, 2022

Uber One, the company's subscription program, has about 10 million members and is available in seven markets globally. Read More

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News / Distribution

CarTrawler on loyalty, fintech and growing interest in eco-friendly travel

By PhocusWire | August 11, 2022

CarTrawler CEO Cormac Barry and COO Peter O'Donovan discuss current trends in the car rental industry in the PhocusWire Studio at Phocuswright Europe. Read More

News / Startups

Ex-Booking execs build new “connected trip” solution

By Mitra Sorrells | August 10, 2022

NeoKe uses decentralized, self-sovereign ID to remove friction from the travel experience and improve conversions for suppliers. Read More

News / Online

Travel sector most likely to see subscription growth

By Jill Menze | August 9, 2022

Among subscription sectors, travel is the most likely to see subscription growth from both existing and new members over the next 12 months. Read More

News / Technology

Consumers rank travel top spending priority, want buy-now-pay-later options

By Jill Menze | August 8, 2022

According to an Amadeus study, consumers consider travel their highest priority when it comes to discretionary spend, and 75% want pay-by-installment options. Read More

News / Online

Booking Holdings nearly doubles revenue in Q2 2022

By Jill Menze | August 3, 2022

Revenues for Q2 2022 were up 99% year-on-year to $4.3 billion, while room nights booked surpassed 2019 levels. Read More

News / Distribution

Accor details restructure of its 43 hotel brands into two business units

By Linda Fox | July 29, 2022

Accor's reorganization, dubbed “turbo,” will create two units within the hotel group. Read More

News / Startups

Tripbtoz expands to Singapore, San Francisco with Series B raise

By Yeoh Siew Hoon - WiT | July 29, 2022

The Seoul-based online travel agency has raised $8 million to-date. Read More

News / Online

Wyndham’s Julie White on distribution, loyalty and marketing

By PhocusWire | July 28, 2022

In the PhocusWire Studio at Phocuswright Europe 2022, White discusses her work with the global company’s managed and franchised properties across EMEA. Read More

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