Loyalty

Interview / Technology

Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024

By PhocusWire | December 6, 2024

Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More

From Our Partners / Online

4 hospitality trends to watch in 2025

By Amadeus Hospitality | December 5, 2024

Amadeus Hospitality looks at some of the latest trends set to impact the industry in 2025 and how hospitality leaders can respond to these shifts in demand to drive revenue. Read More

News / Online

Airbnb on striving for personalization and reimagining discovery

By Linda Fox | December 5, 2024

Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early work with ChatGPT and its plan to use customer data to drive personalization. Read More

Event / Online

Travel reimagined: How Gen Z is shaping tomorrow’s trends

December 4, 2024

Join Ciklum and Stripe as we dive deep into the concept of frictionless travel — a critical approach to winning over Gen Z travelers — and the technologies that are reshaping the industry. On Demand

News / Online

How continuous improvement in travel insurance services creates loyalty and peace-of-mind

By PhocusWire | December 4, 2024

Allianz Partners general manager for the USA, Emily Hartman, discusses how the company uses the latest technology and a focus on the customer to give travelers support and assistance when they need it. Read More

From Our Partners / Advertorial

Inside the digital transformation at Norwegian Cruise Line Holdings

By PhocusWire | December 2, 2024

Hear how Norwegian Cruise Line Holdings has worked with Snowflake and Tredence to create a customer-centric, data-driven organization built on innovative technology. Read More

From Our Partners / Online

Report: U.S. consumer trends - 5 ways to optimize your marketing strategy

By Cathy Walsh | November 19, 2024

This white paper, produced by PhocusWire, is based on consumer insights from Phocuswright’s U.S. Consumer Travel Report 2024 and recommendations from travel and tourism marketing... Read More

News / Technology

78% of travelers want to use AI in accommodation journey

By Morgan Hines | November 12, 2024

The report from SiteMinder also found 52% travelers have abandoned an online booking after a bad experience, such as lack of site security, payment issues, loading times, design and a... Read More

Interview / Startups

Hot 25 Travel Startups for 2025: AncillaryBox

By PhocusWire | November 11, 2024

AncillaryBox allows airlines to offer high-quality and high-margin in-destination activities and experiences instantly and at scale. Read More

Interview / Startups

Hot 25 Travel Startups for 2025: InterLnkd

By PhocusWire | November 11, 2024

InterLnkd aims to integrate the travel industry with the fashion, beauty and retail sectors to drive new revenue for travel brands. Read More

News / Online

Expedia Group B2B revenue jumps 18% in Q3, far outpacing B2C

By Mitra Sorrells | November 7, 2024

Total revenue in the quarter was up 3% year over year to $4.1 billion, but along with strength in the B2B business the company noted an acceleration in B2C bookings and a return to growth for Vrbo. Read More

Event / Technology

A triad approach for travel tech modernization

November 7, 2024

This webinar, produced by PhocusWire and Encora, will deliver valuable insights on the critical role of data governance — not as a one-time goal but as an ongoing process that ensures your solutions... On Demand

News / Online

Expedia Group, Microsoft team up for loyalty initiative

By Morgan Hines | October 29, 2024

As a result of the new partnership, Bing users booking eligible accommodations will be able to earn both Microsoft Rewards and rewards offered by Expedia Group brands. Read More

News / Technology

Cloudbeds unveils AI-driven tech to improve hotel decision making

By Linda Fox | October 23, 2024

Cloudbeds has developed an AI-powered forecasting engine combing hotel operational data with external data to improve decision making and boost revenue. Read More

News / Online

How commerce media is catching on in travel

By Linda Fox | October 17, 2024

United, Expedia, Booking.com, Agoda, Priceline, Marriott and Uber have all established media networks in recent years and are earning significant revenue from them. Read More

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