Listening to various panels at a recent event, I noticed many expressed a "wait and see" attitude about social media. Perhaps this reflects the reality that social media is still in its infancy.... Read More

Mundi and TripAdvisor have leapfrogged over Booking.com at the top of the latest charts for the most popular travel websites in Brazil.... Read More

Many people fondly reminisce about "the good old days". But for online travel, that could be considered a time when consumers were relegated to search and shopping options mainly based on entering city pairs.... Read More

Tablets - iPad et al - are changing browsing habits for consumers across every vertical, meaning travel retailers especially need to understand the nuances between the various platforms their service.... Read More

News earlier this week that about 10% of travel reviews on the web will be fake by 2014 probably came as a surprise to many... Read More

There are many people gainfully (or otherwise) employed by technology companies second guessing what the future of ecommerce will look like.... Read More

Building a direct revenue channel has become paramount to any other marketing effort. And the hotel website is a critical component to selling room nights, preserving rate, and building market share.... Read More

Routehappy finally lifts the lid today on what it's calling a 'next generation of flight metasearch' and after more than a year since launching its beta site... Read More

We’ve all done it — made that stupid mistake and hoped nobody saw it, prayed that it wouldn’t have an adverse effect on the systems or the network.... Read More

Crowd-sourced content continues to appeal to travel brands, as Gogobot and Homeaway partner on a product called Insider Guides that brings local insider knowledge to travelers.... Read More

The ongoing jostling for position at the front of the leading travel websites in Canada continued in March, with WestJet passing Air Canada once again to take top spot.... Read More

Superfly, the meta search company that bakes loyalty points into the flight booking process, has announced a new feature that signals a strategic shift.... Read More

Lots of buzz words kicking about in Thomas Cook's announcement of a 24/7 rapid response social media listening lab... Read More

It’s the mid-1990s, and I’m one of those management consultants so lovingly praised on the hit TV drama House of Lies.... Read More

A recent study brings to light the usage of business travel policies by corporates, mobile payment trend and growth of business travel and more.... Read More