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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

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TripAdvisor enters Facebook messaging, activity and restaurant bookings just a bot away

By Kevin May | March 16, 2017

TripAdvisor is dipping its toes in the chatbot and Facebook Messenger waters this week, launching a destination tool for travellers. The tool follows the same model as many of the others that have... Read More

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Lufthansa commits to €500 million digitisation plan as GDS charge settles

By Kevin May | March 16, 2017

Lufthansa will ringfence €500 million in funds to push what it calls a major investment in "digitalisation and innovation". The Germany-based carrier, which also includes Swiss Airlines and Brussel... Read More

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Hailo disappears into the Waterloo sunset as Mytaxi takes over

By Martin Cowen | March 16, 2017

Mytaxi, the European taxi app majority owned by Daimler Group, has completed the rebrand of Hailo in the UK following last year's acquisition. As part of the transition, Hailo users will be redirec... Read More

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ABTA website security breach hits 43,000 people

By Martin Cowen | March 16, 2017

ABTA, the UK travel trade association, has admitted its abta.com website suffered a data security incident affecting 43,000 individuals. In a statement, the organisation says that the breach came v... Read More

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Priming travel apps for peak download periods around the world

By Kevin May | March 15, 2017

Some might presume that download rates for travel apps hit a high in the lead up to the main leisure trip periods in any given year. For example, around June and July for Europe and North America,... Read More

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As social media evolves, travellers demand joined-up customer service

By Nick Vivion | March 15, 2017

Customer service has always been one of the most challenging areas of any service-based business. This is especially acute in travel, where there is far more emotion and expectation attached than i... Read More

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Airport access options on schedule to lift airlines' ancillary revenue

By Sponsored Content | March 15, 2017

Airlines seeking to stay ahead of the competition in their home markets and grow their ancillary revenue could benefit from diversifying the ground transport options they offer to travellers. NB Th... Read More

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Travel and the fourth industrial revolution

By Kevin May | March 15, 2017

Interesting positioning by Sabre in recent weeks as it looks to face what it calls the "fourth industrial revolution" and how the travel industry will tackle it. This move to an entirely new econom... Read More

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Rental brand Hertz enlists Blacklane to power transfer service

By Kevin May | March 14, 2017

Those who thought that traditional car rental brands were competitors to the emerging ride service sector need to think again. In a deal announced at the ITB exhibition in Berlin last week, rental... Read More

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Travel startups wake up and smell the currywurst - B2B is where it's at now

By Kevin May | March 14, 2017

Investors and startups could finally be realising what those on the periphery have noted for years - B2B is where the sensible money and effort works. New businesses are emerging that try to conque... Read More

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Airbnb, a rumour of Chinese state funding and implications for home rental

By Martin Cowen | March 14, 2017

One of the Chinese government's biggest investment funds reportedly put $100 million into Airbnb's billion dollar fundraising round, which closed last week. The rumour appears to have come from Sky... Read More

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Lessons from Snapchat - travel and hospitality brands getting it right

By Nick Vivion | March 14, 2017

With every new platform comes the inevitable sighs from overworked digital marketers. “Not another one” becomes the common refrain. There are generally two camps when it comes to new channels with... Read More

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Peakwork brings bookings via Facebook ads

By Martin Cowen | March 14, 2017

Travel firms using Peakwork's Player Hub can now embed real-time pricing and availability into their Facebook and Instagram ads via a new API connection. The German dynamic packaging tech specialis... Read More

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Denmark forges tourism ties with China via Dianping partnership

By Marisa Garcia | March 14, 2017

Denmark has signed a historic agreement with Chinese travel site Dianping, becoming the first European nation to appear on the Chinese product reviews and group-buying platform. Dianping is China's... Read More

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The app revolution is not over but the easy money has gone

By Nick Vivion | March 13, 2017

The ‘End of Apps’ has been overblown. The rise of chatbots has encouraged articles about the demise of apps from the likes of The Telegraph, Recode, and The Independent. Taken at face value, it’s e... Read More

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