Starling is Cendyn’s next-generation customer data platform (CDP) that unites a hotel’s tech and millions of guest data points to foster more meaningful relationships with their guests.... Read More

Alongside the logistical headache of organizing staff, mothballing properties and then trying to ressurect operations once more, many hotels have faced competition from rentals after their surge in popularity in mid 2020.... Read More

Following a mixed reaction to Viator’s marketing program Accelerate, president Ben Drew remains confident that the platform is building an industry-leading product.... Read More

A Business Travel Association report says TMCs and travelers have been "consistently penalized" by NDC, such as with surcharges on content booked through global distribution systems, while promises from airlines remain unfilled.... Read More

Sojern’s chief solutions officer outlines three strategies travel marketers can use to entice consumers to book now and into the future.  ... Read More

Xeniapp is building the infrastructure of travel for the Web 3.0 economy. We serve all of the constituents of travel on one software platform.... Read More

Beginning in early 2022, Hopper’s “Price Freeze” feature will be enabled for flight’s booked on Trip.com’s European and United States websites and in its app.... Read More

Sensible Weather offers consumers assurance when booking, while JetBlue Technology Ventures-backed Tomorrow.io minimizes operational airport disruptions.... Read More

Nelson Boyce goes into detail on marketing tactics, the company's role as a facilitator within the sustainability debate and segments in the industry that it has yet to dive into fully.... Read More

Each show features an entrepreneur or innovator in their respective field, covering startups and brands across the travel, tourism and hospitality sector. These are our favs of 2021.... Read More

Pattern Insurance enables you to embed and control protection for any online booking business.... Read More

When you follow Glenn Fogel’s train of thought, not only on the opportunity to keep customers in the Booking Holdings ecosystem, including payment, but also of the opportunity to get them to spend more, M&A activity makes sense.... Read More

Phocuswright’s managing director Pete Comeau presents five charts in three minutes that show the growth of online penetration into the sector.... Read More

At The Phocuswright Conference, Altimeter Capital’s Brad Gerstner and YC Continuity’s Anu Hariharan discuss how the pandemic has affected the startup ecosystem and the benefit of not raising too much too soon.... Read More

The technology allows Hyatt loyalty members to unlock guest rooms by tapping their iPhone or Apple Watch.... Read More