It's not an illusion: the now-ubiquitous live chat button has proliferated amongst online retailers, creating consumer expectation alongside the widespread adoption of live chat customer service. However, the travel industry has been slow to adopt this technology.... Read More

Nokia is spotlighting a new industry standard for wireless charging pads that ensures that various devices, such as smartphones, tablets, and other devices, can get juiced up at the same time.... Read More

Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in North America.... Read More

Starting in October, China will relax its regulations and allow foreign GDSs to serve Chinese travel agents for ticketing international flights.... Read More

Business travel blog Frequent Business Traveler has released the results of a poll conducted in partnership with FlyerTalk on the state of the United States Transportation Security Administration.... Read More

The demands of always-connected travellers appear to be sinking in at airports around the world, with almost nine out of ten facilities committed to investing in mobile services.... Read More

Ryanair has overtaken Hotels.com with its accommodation search service in the list of leading travel websites in the UK in August.... Read More

The owner of Cedar Point, the Columbus Zoo, and nine other US theme parks is ready for iOS6, and more items in our news roundup today.... Read More

Where the Hell is Matt? illustrated wonderfully how a germ of an idea from a traveller or consumer could become a global sensation in terms of inspiring travel content on the web.... Read More

Where the Hell is Matt? illustrated wonderfully how a germ of an idea from a traveller or consumer could become a global sensation in terms of inspiring travel content on the web.... Read More

The US government is allowing pilots on American Airlines flights to use iPads for the "electronic flight bag," replacing the last bit of paper that pilots were required to have on hand.... Read More

Humanity.TV is a new travel documentary site, highlighting locals from around the world in short-form HD video. The company aims to offer an inside look at the lives of people from around the world and the places they call home... Read More

We have collected some of the most popular questions hoteliers and others have about how to handle social media and the steps needed to implement a successful strategy.... Read More

Coming to a web TV screen this week is Reed Travel Exhibitions decisionmakers.tv, and other more items in our roundup of stories... Read More

TLabs Showcase on travel startups featuring Getmetomyflight.com, which touts itself as the Web's first destination-specific route planner and booking engine.... Read More