Latest News

Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

phocuswright dynamic pricing bundling
News / Technology
New trends in AI-driven predictive pricing and bundling
By Phocuswright Research | July 2, 2018
The concepts of personalization, big data analysis and dynamic pricing/offers have been discussed and debated in the press for a number of years, though limited evidence exists of any wide-level adoption in the travel industry today.... Read More
Egencia global WiFi for business
News / Technology
Expedia’s TMC now offers global Wi-Fi for business travelers
By Mitra Sorrells | July 2, 2018
Egencia, the business travel arm of the Expedia Group, has added global WiFi as a benefit for clients through its Egencia Advantage program.  ... Read More
China's travel tech companies make steady progress with AI
From Our Partners / Online
China's travel tech companies make steady progress with AI
By Sponsored Content | July 2, 2018
This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Use cases of artificial intelligence are being refined as Chinese technology c... Read More
KDS integrates Routehappy to boost airline content in Neo booking tool
News / Distribution
KDS integrates Routehappy to boost airline content in Neo booking tool
By Marisa Garcia | July 2, 2018
Routehappy and KDS have signed a multi-year subscription deal which will further enhance content delivered in the KDS Neo solution by integrating Routehappy airline data. The partnership will see R... Read More
Tripsta web agency halts operations amid financial row
News / Online
Tripsta web agency halts operations amid financial row
By Kevin May | June 29, 2018
Online travel agency group Tripsta has suspended operations in the wake of a failed new business plan that is being blamed on "certain partners".... Read More
quote of the week 27
News / Online
QOTW: Something about how easy it is to burn cash
By PhocusWire | June 29, 2018
Quote from Craig Paddock, director of search for MMGY Global, in an article on PhocusWire this week.... Read More
Online travel agencies face action for search, charges and discount practices
News / Online
Online travel agencies face action for search, charges and discount practices
By Kevin May | June 29, 2018
An ongoing probe into sales tactics by online travel agencies has seen a number of brands warned over the way they display prices and market to users.... Read More
How AI is helping airline customer service reps get closer to customers
News / Distribution
How AI is helping airline customer service reps get closer to customers
By Viewpoints | June 29, 2018
This is a viewpoint from Mikhail Naumov, co-founder and president of DigitalGenius. It’s no secret that travelers aren’t exactly “best buddies” with airlines in terms of customer service. Air trave... Read More
airline app customer service
News / Technology
How airlines can improve customer service via their apps
By Jill Menze | June 29, 2018
Consumers primarily communicate via social networks and messaging apps on their mobile devices, which means airlines should be utilizing those channels to offer customer support. But how many have an active presence?... Read More
Alexa, what do Echo devices in hotels mean for travel marketers?
News / Technology
Alexa, what do Echo devices in hotels mean for travel marketers?
By Mat Harris - Sojern | June 29, 2018
It’s no secret that Amazon is extremely well-positioned to disrupt digital advertising, with a massive global customer base, hundreds of millions of Prime subscribers, tremendous data assets and large-scale investments in ad tech infrastructure. With the latest news that it will be placing Echo devices in hotel rooms, there’s now potentially even a bigger implication for travel advertisers.... Read More
Merlin Entertainments opens up London tourist attractions with Alipay
News / Distribution
Merlin Entertainments opens up London tourist attractions with Alipay
By Marisa Garcia | June 29, 2018
A new partnership between Alipay and Merlin Entertainments will make it easier for Chinese visitors to pay for tickets and souvenirs at popular London tourist sites. Chinese tourists can use the Al... Read More
Meituan finding new ways to cross-sell hotels to consumers
From Our Partners / Distribution
Meituan finding new ways to cross-sell hotels to consumers
By Sponsored Content | June 29, 2018
This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Meituan is targeting cross-selling of hotel accommodation, a low-frequency ser... Read More
Hostmaker hires account director, CWT recruits for traveller experience, and more...
News
Hostmaker hires account director, CWT recruits for traveller experience, and more...
By PhocusWire | June 29, 2018
This is a roundup of announcements related to people moves and business expansions in travel in June 2018. Friday 29 June 2018 Hostmaker hires account director The home rentals management s... Read More
360-degree-hotel-view-nor1-2
News / Technology
360-degree content credited with hotel booking boost
By Kevin May | June 28, 2018
Rich content, such as virtual reality-based content, has become one of the main mechanisms of persuading hotel guests to upgrade their room.... Read More
OAG Plug and Play partnership
News / Startups
OAG partners with Plug and Play to spur innovation for travel
By Mitra Sorrells | June 28, 2018
OAG, a global provider of air travel data, has partnered with Plug and Play, a startup accelerator and innovation platform, to help travel startups disrupt the future of travel. ... Read More
The Phocuswright Conference 2026