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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

How are Europe's tourism boards performing on digital, social and mobile?
News / Technology
How are Europe's tourism boards performing on digital, social and mobile?
By Nick Vivion | October 16, 2013
The latest think tank uber-analysis comes from Europe's Digital Tourism Think Tank, which has benchmarked the performance of national tourism boards across the digital, social and mobile landscapes.... Read More
Getting hotel search on the web past the dreaded Meh
News / Distribution
Getting hotel search on the web past the dreaded Meh
By Viewpoints | October 16, 2013
Let's face it - hotel search today is not very different today from the gunky prototypes that sprouted at the dawn of the internet. NB: This is a viewpoint by Max Rayner, a partner at Hudson Crossi... Read More
Insights from Japan travel market - top websites and user engagement
News / Technology
Insights from Japan travel market - top websites and user engagement
By Karthick Prabu | October 16, 2013
Believe it or not, a non-travel industry company's website is the most visited Japan travel website. And, it is none other than Yahoo Travel. ComScore, the web traffic measurement service, reveals... Read More
Mobile travelers increasingly call to book - travel companies must optimize call centers
News / Technology
Mobile travelers increasingly call to book - travel companies must optimize call centers
By Sean O'Neil | October 16, 2013
The typical travel company thinks it has adapted to the popularity of mobiles. But many act as if it's enough to provide travelers with a pretty app to download or a responsive website design that loo... Read More
Japan tourist attraction uses digital penguins to increase visits
News / Technology
Japan tourist attraction uses digital penguins to increase visits
By Karthick Prabu | October 16, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=IK4-zPD_25U" video_image_link="https://www.tnooz.com/wp-content/uploads/2013/10/Penguin-Navi-Hakuhodo-1.png"] Sunshi... Read More
Latest luxury hotel benchmarks show impact of continued focus on customer service
News / Online
Latest luxury hotel benchmarks show impact of continued focus on customer service
By Nick Vivion | October 15, 2013
In the latest luxury hotel benchmarking, hotels continue to see traction from word-of-mouth recommendations driven by overall satisfaction and generally healthy Net Promoter Scores. The study relie... Read More
Hotel WiFi Test tries social media pressure to call out slow hotel WiFi
News / Online
Hotel WiFi Test tries social media pressure to call out slow hotel WiFi
By Nick Vivion | October 15, 2013
A new travel service dubbed Hotel WiFi Test is taking a novel approach to painfully slow WiFi in hotels: a centralized speed test that can be taken in a hotel and then posted directly to social media.... Read More
KLM has a habit of making social media work - this time teaming up with Planes [VIDEO]
News / Online
KLM has a habit of making social media work - this time teaming up with Planes [VIDEO]
By Kevin May | October 15, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=_8nTfVthkdw" video_image_link="https://www.tnooz.com/wp-content/uploads/2013/10/planes.jpg"] Perhaps the reason why... Read More
Lastminute celebrates 15th birthday with official (some unofficial from us) milestones
News / Online
Lastminute celebrates 15th birthday with official (some unofficial from us) milestones
By Linda Fox | October 15, 2013
Lastminute.com turns 15 today and the intermediary has put together 15 facts to tell its story since launch back in October 1998. But, rather than repeating what Lastminute has provided us with, in... Read More
SouthWest secures quarter of all airline web traffic - Top US travel websites, September 2013
News / Online
SouthWest secures quarter of all airline web traffic - Top US travel websites, September 2013
By PhocusWire | October 15, 2013
Southwest is winning almost a quarter of all traffic to airline brands in the list of leading US travel websites during September this year. The carrier added some 0.5% to its overall market share... Read More
Simple equation: Relevant travel content + Big Data = Better results for travel brands
News / Online
Simple equation: Relevant travel content + Big Data = Better results for travel brands
By Viewpoints | October 15, 2013
Forget the travel content equation for a moment - remember the days when you would walk into the corner travel agency and find racks and racks of brochures? NB: This is a viewpoint from Henry Woodm... Read More
Startup pitch - Tansler wants to become a price-driven challenger to Airbnb and HomeAway
News / Distribution
Startup pitch - Tansler wants to become a price-driven challenger to Airbnb and HomeAway
By Kevin May | October 15, 2013
Does the internet need another vacation rental website? Tansler seems to think so, going live today with a new service which claims it has developed a "transparent marketplace" for both users and owne... Read More
Oyster is the latest to sell up as TripAdvisor continues acquisition spree
News
Oyster is the latest to sell up as TripAdvisor continues acquisition spree
By Linda Fox | October 15, 2013
TripAdvisor has acquired hotel review service Oyster with terms of the deal undisclosed. New York-based Oyster will continue to operate out of the city and be incorporated into Smarter Travel Media... Read More
Travel agents increase use of GDS but hotel rate parity impacts booking preferences
News / Distribution
Travel agents increase use of GDS but hotel rate parity impacts booking preferences
By Karthick Prabu | October 15, 2013
There are two channels that travel agents use more than in the past - none other than the GDS and hotel/chain websites, reveals a study. Market research company Phoenix Marketing International and... Read More
Gatwick Airport recruits staff for Instagram mobile remit
News / Technology
Gatwick Airport recruits staff for Instagram mobile remit
By Linda Fox | October 15, 2013
Gatwick Airport has trained up a team of staff on how to take the best pictures in and around the airport using mobile phones. It's a cute and quirky programme, which aims to portray day-to-day ope... Read More
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