Itinerary Management

News / Technology

Trip.com Group’s Trip.Biz launches business travel booking app

By Morgan Hines | April 15, 2024

Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel. Read More

News / Online

Who should own the travel customer?

By Norm Rose - Phocuswright Research | April 8, 2024

A full, inter-operational digital ID ecosystem will be required to truly reap the benefits of frictionless travel. Read More

News / Technology

Spotnana adds travel management for meetings and events

By Mitra Sorrells | March 13, 2024

Spotnana Events is a self-service solution employees can use to book and manage their travel for meetings and events. Read More

News / Technology

Kayak launches image recognition tool to compare flight prices from a screenshot

By Derek Catron and Morgan Hines | March 5, 2024

Extensive training of ChatGPT’s AI model on Kayak’s database of billions of consumer travel queries helped produce the metasearch site’s new features. Read More

Opinion / Startups

Jeff Katz on Journera’s shutdown and why a connected trip still matters

By Jeff Katz - Journera | February 12, 2024

Jeff Katz shares his lessons from trying to build Journera and why he still believes in the need for the industry to break down silos in a traveler’s journey. Read More

News / Startups

Jeff Katz is shutting down Journera, his startup that tried to create a connected trip

By Mitra Sorrells | February 8, 2024

The founder of Orbitz created Journera in 2016 with the goal of creating a secure, real-time data exchange for creating more seamless travel journeys. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Technology

Encore's "accidental" journey to becoming a tech-forward TMC

By Michael B. Baker - BTN | December 14, 2023

As a platform, Encore director of commercial strategy Jake Jonassohn compared its travel platform, Zii, to an "octopus" with everything built as microservices, such as the booking tool or duty-of-care... Read More

Interview / Technology

RePushti by Qtech - Launch pitch at Phocuswright Conference 2023

By PhocusWire | November 28, 2023

RePushti by Qtech Software is an SaaS-based solution that uses generative artificial intelligence and machine learning to re-verify hotel bookings. Read More

News / Technology

Finding solutions for travel disruptions in an age of climate change

By Derek Catron | November 27, 2023

Travel industry leaders weigh in on the need for companies to be more proactive about helping customers when travel disruptions occur. Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Blockskye

By PhocusWire | November 14, 2023

Blockskye offers an end-to-end solution for corporate travel management in partnership with Kayak that places corporate buyers in direct contact with suppliers. Read More

News / Online

Q&A: Mondee’s vice chairman talks AI strategy, acquisitions, going public

By Morgan Hines | October 19, 2023

Mondee is combining AI with human support to help anyone sell travel - and the newly-public company has big plans for growth. Read More

News / Technology

Travel embraces generative AI

By Jamie Biesiada – Travel Weekly | September 6, 2023

The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More

News / Technology

Tripadvisor integrates OpenAI for travel planning

By Mitra Sorrells | July 19, 2023

Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

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