Itinerary Management

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Technology

Encore's "accidental" journey to becoming a tech-forward TMC

By Michael B. Baker - BTN | December 14, 2023

As a platform, Encore director of commercial strategy Jake Jonassohn compared its travel platform, Zii, to an "octopus" with everything built as microservices, such as the booking tool or duty-of-care... Read More

Interview / Technology

RePushti by Qtech - Launch pitch at Phocuswright Conference 2023

By PhocusWire | November 28, 2023

RePushti by Qtech Software is an SaaS-based solution that uses generative artificial intelligence and machine learning to re-verify hotel bookings. Read More

News / Technology

Finding solutions for travel disruptions in an age of climate change

By Derek Catron | November 27, 2023

Travel industry leaders weigh in on the need for companies to be more proactive about helping customers when travel disruptions occur. Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Blockskye

By PhocusWire | November 14, 2023

Blockskye offers an end-to-end solution for corporate travel management in partnership with Kayak that places corporate buyers in direct contact with suppliers. Read More

News / Online

Q&A: Mondee’s vice chairman talks AI strategy, acquisitions, going public

By Morgan Hines | October 19, 2023

Mondee is combining AI with human support to help anyone sell travel - and the newly-public company has big plans for growth. Read More

News / Technology

Travel embraces generative AI

By Jamie Biesiada – Travel Weekly | September 6, 2023

The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More

News / Technology

Tripadvisor integrates OpenAI for travel planning

By Mitra Sorrells | July 19, 2023

Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

News / Technology

New apps aim to help Black travelers find safe, seamless journeys

By Nicole Edenedo – Travel Weekly | June 21, 2023

Technology is at the center of an expanding global safety net for Black travelers, as more entrepreneurs create apps that connect them with Black communities abroad. Read More

News / Online

Kayak launches “best time to travel” tool

By Derek Catron | June 2, 2023

The “Best Time to Travel” tool incorporates predictive data from Kayak’s billions of travel queries to forecast future flight and hotel prices, allowing travelers to compare predicted pricing against... Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches. Read More

Interview / Startups

STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries

By Derek Catron | May 18, 2023

Built on OpenAI’s ChatGPT, Roam Around claims to be the world’s first viral AI travel planner, crafting free personalized itineraries for its users. Read More

News / Technology

How more travel companies make “magic” with ChatGPT

By Derek Catron | May 1, 2023

We've gathered information from more companies that are integrating ChatGPT, including Hospitable which is using it to respond to guest messages. Read More