IT Services

News / Technology

Simpleview acquires travel software provider JackRabbit Systems

By Mitra Sorrells | December 21, 2018

Arizona-based Simpleview, which provides CRM, CMS, website design, digital marketing, revenue generation and mobile technologies, to more than 900 travel, tourism and convention marketing customers on... Read More

Opinion / Technology

Momentum and the vacation rental tech startup scene

By Vanessa de Souza Lage - Rentals United | December 20, 2018

The vacation and short-term rental industry is an exciting place for startups right now. There’s been plenty of investment flowing in, with lots of growth, which has created momentum. Read More

Opinion / Technology

How travel brands can turn short‐term immediacy into long‐term loyalty

By Chuck Christianson - Connexions Loyalty | December 19, 2018

Friction in travel is unavoidable. Here's how brands can use technology to turn adverse customer experiences into positive brand relationships. Read More

Notated News / Online

Marriott cyber breach shows industry's hospitality to hackers

By Patrick Clark - Bloomberg | December 18, 2018

For now, there are more questions than answers regarding Marriott's announcement of a far-reaching breach of the Starwood guest reservation database. Read More

Interview / Technology

VIDEO: XTrader - Summit pitch at Phocuswright 2018

By Kevin May | December 18, 2018

XTrader offers connected TV and digital video as customer acquisition channels in China. Read More

News / Startups

Travel startup investments 2018 - a year in review

By Kevin May | December 14, 2018

Despite the powerful presence of established players, many of which have seemingly cornered various sectors, the eagerness to support new businesses never appears to subside in travel. Read More

News / Technology

VIDEO: DataArt and Hudson Crossing on giving brands a new edge

By Kevin May | December 12, 2018

Travel brands have made no secret of a desire to evolve their underlying technology and boost their strategic position in an increasingly complicated and competitive marketplace. Read More

News / Technology

Kiwi.com takes stake in airline tech company AeroCRS

By Linda Fox | December 11, 2018

Kiwi.com has taken a minority stake in AeroCRS, a cloud-based airline reservation technology specialist. Read More

News / Technology

Women's leadership in travel: What does the industry think?

By Jill Menze | December 10, 2018

Despite there being a clear business case for hiring women in leadership positions, there is still much to be done to advance the standing of women at travel companies. Read More

Opinion / Technology

I was a senior VP of technology at Starwood - here’s my take on the guest data breach

By Israel del Rio - Quilmach | December 10, 2018

Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.” Read More

News / Online

Lyft first out of the ride-hailing blocks with filing for IPO

By Kevin May | December 6, 2018

Ride-hailing service Lyft will be the first of the big U.S. brands to test their model on the public financial markets. Read More

Opinion / Technology

Will Marriott data breach herald the death of personalization?

By Greg Abbott - DataArt | December 5, 2018

This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More

News / Technology

Airlines urged to move quickly as cyber attacks grow in number and sophistication

By Linda Fox | December 4, 2018

Airlines and airports are increasing investment and focus on cybersecurity but need to move more quickly as attacks intensify. Read More

News / Technology

VIDEO: How to make better data-informed decisions in hotels

By Linda Fox | December 4, 2018

In a very entertaining Tech Talk at The Phocuswright Conference, Jeff Ma laid out some of the areas where more reliance on data and less on human behavior would lead to better outcomes. Read More