Hyatt

News / Technology

Are hotel CEOs overestimating their AI edge?

By Matthew Parsons | June 2, 2026

Hotel brands are touting AI as a competitive advantage, but long-term differentiation may hinge on data, execution speed and control over distribution. Read More

News / Technology

Hyatt talks up internal AI uses cases, efficiency

By Linda Fox | April 30, 2026

Hyatt CEO Mark Hoplamazian discussed the opportunity for AI to make the company more efficient and more effective in Q1 2026 earnings. Read More

News / Technology

Hyatt opens up ChatGPT to employees

By Linda Fox | April 20, 2026

Employees across finance, marketing and operations can access the artificial intelligence (AI) platform's capabilities to improve the customer experience. Read More

News / Distribution

Hilton adds Yotel to portfolio with franchise deal

By Linda Fox | March 19, 2026

YOTEL will continue to license and manage its brand but have access to Hilton's distribution and technology platforms and Honors loyalty program. Read More

News / Technology

IHG plans AI-compatible hotel content platform

By Linda Fox | February 17, 2026

IHG, whose brands include Holiday Inn and Crowne Plaza, is grouping AI into three areas: guest acquisition, commercial optimization and cost efficiency. Read More

News / Online

Inside Asia Pacific’s travel powerhouse: 10 trends redefining 'The Next 20'

By Coney Dongre - Phocuswright | September 24, 2025

WiT and Phocuswright are peeling back the curtain on shifts in Asia Pacific with this list of 10 trends redefining The Next 20, ahead of the WiT Singapore conference. Read More

News / Online

Way expands Hyatt ancillary, loyalty partnership

By Morgan Hines | August 25, 2025

Way’s platform and APIs will be integrated into Hyatt’s digital ecosystem, allowing for end-to-end merchandising and marketing. Read More

News / Technology

Sabre closes $1.1 billion sale of hospitality business

By Abby Crotty | July 8, 2025

Sabre said it will use profits from the sale to pay down debt, optimize its portfolio and foster long-term growth. Read More

News / Online

Breaking down experiences in the travel sector

By Abby Crotty | June 13, 2025

Industry leaders from Amadeus, Booking.com and Hyatt weighed in on strategies, challenges and best practices surrounding experience sales. Read More

News / Online

Hotel Communication Network acquires Crave Interactive

By Morgan Hines | June 3, 2025

HCN, which provides AI-powered, in-room guest engagement solutions, has acquired digital guest experiences platform Crave Interactive. Read More

News / Distribution

Hotel ID initiative launched to simplify industry communications

By Linda Fox | May 22, 2025

The non-profit Hospitality ID initiative aims to tackle the challenges faced by hotels, travel and technology suppliers and booking platforms when communicating with each other. Read More

News

Flywire acquires hospitality payments specialist Sertifi for $330M

By Linda Fox | February 26, 2025

Sertifi offers an SaaS platform for the hotel and hospitality industry that enables global brands and independent hotels groups to securely sign contracts, exchange payment details and complete... Read More

News / Startups

Hotelverse receives €5 million to further develop its digital twin technology

By Morgan Hines | October 1, 2024

Founded in 2020, Hotelverse provides its digital twin technology to dozens of hotels including some that are part of Hyatt, RIU Hotels and Radisson Hotel Group. Read More