Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

hotels-dmo-sustainable-travel
Opinion / Distribution
How hotels and DMOs can respond to shifting perceptions of sustainability
By Scott Falconer - Amadeus | December 14, 2022
Hotels and destination management organizations need to keep up to date in areas such as sustainability when planning for the future and engage with changing consumer demand. Read More
blockchain-panel-pc22
News / Technology
Blockskye, Arise and Dtravel on blockchain in action for travel
By Mitra Sorrells | December 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits. Read More
journera-update-dec-22
News / Online
Journera launches new destination marketing solution
By Mitra Sorrells | December 14, 2022
 Journera Audiences uses first-party airline and hotel data so destination marketers can create strategies based on historical and future bookings.   Read More
Video: Allianz Partners on tapping into consumer trends
From Our Partners / Online
Video: Allianz Partners on tapping into consumer trends
By PhocusWire | December 13, 2022
Allianz Partners CEO Jeff Wright discusses how the company is ensuring insurance products and services fit consumer needs. Read More
vervotech-phocuswright-launch
Interview / Startups
Video: Vervotech - Phocuswright Conference Launch innovator
By PhocusWire | December 13, 2022
Founded in 2018, Vervotech wants to simplify the complex hotel distribution industry with its automated hotel and room mapping solutions. Read More
amadeus-launch-pc-22
Interview / Technology
Video: Amadeus - Phocuswright Conference Launch innovator
By PhocusWire | December 12, 2022
The Amadeus Traveler Centric Platform provides a new, collaborative way for travel brands to share insights on the traveler journey and humanize the traveler’s experience. Read More
Energy costs seen as biggest challenge for European hotels
News / Online
Energy costs seen as biggest challenge for European hotels
By Linda Fox | December 9, 2022
The Booking.com European Accommodation Barometer 2022, carried out by Statista, reveals that 80% of hoteliers rate the energy crisis as their biggest concern across all 10 countries in the report. Read More
cabana funding round
News / Startups
Cabana fuels growth with $3M in fresh funding
By Kathryn Walson | December 9, 2022
Founded in 2019, the “mobile hotel” company was named a PhocusWire Hot 25 Startup for 2022. Read More
flight-centre-travel-group-pc22
From Our Partners / Online
Video: Flight Centre on how its acquisition strategy helps drive innovation
By PhocusWire | December 9, 2022
Flight Centre Travel Group chief experience officer John Morhous explains how the company’s strategic acquisitions help it create innovative products that meet the needs of its customers. Read More
selfbook-amex-ventures
News / Startups
American Express invests in hotel payment startup Selfbook
By Mitra Sorrells | December 8, 2022
Along with the investment, Selfbook says it is exploring collaboration with American Express on things such as streamlining payments and helping hotels expand their offerings. Read More
mobile app use travel
News / Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson | December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More
terrapay-phocuswright-conference-studio
News / Technology
Video: TerraPay on expanding its payment solutions for travel
By PhocusWire | December 7, 2022
TerraPay's vice president of payments, Koert Grasveld, explains the company’s solutions and future ambitions.   Read More
Major trends for hoteliers to watch in 2023
From Our Partners / Online
Major trends for hoteliers to watch in 2023
By Duetto | December 7, 2022
Duetto explains why hoteliers should expect more tech adoption, changes to business travel and the continuation of shorter booking windows. Read More
Amex GBT and Traxo pilot tech to capture out-of-channel booking data
News / Technology
Amex GBT and Traxo pilot tech to capture out-of-channel booking data
By Linda Fox | December 6, 2022
Amex GBT is using Traxo's Filter technology to capture out-of-policy bookings and bring the data back into its own systems. Read More
phocuswright-conference-hotel-panel-22
News / Online
Hospitality execs on competing with rentals, driving more loyalty
By Mitra Sorrells | December 6, 2022
In a session at The Phocuswright Conference, hospitality executives say they need to better understand consumer wants and needs – and to communicate more effectively about why their properties are the... Read More