Hotel Industry News
PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.
The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.
Hotel chain developments, hospitality trends, and market shifts
Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

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News / Technology
Hyatt opens up ChatGPT to employeesBy Linda Fox | April 20, 2026
Employees across finance, marketing and operations can access the artificial intelligence (AI) platform's capabilities to improve the customer experience.
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Interview / Startups
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From Our Partners / Online
Hotels are learning that ease is the new amenityBy Francisco Pérez-Lozao Rüter, Amadeus Hospitality | April 16, 2026
New Amadeus research shows how traveler expectations are shifting toward ease, personalization and wellbeing—and what that means for hotels investing in AI and guest experience.
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From Our Partners / Technology

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