Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Turning hotel search on its head
By Glenn Gruber | June 7, 2010
The opportunities for hotel search are endless, especially if Microsoft can create something like its Pivot project. Read More
Inoqo admits using Twitter for hotel deals is not easy, scraps old business model
News / Online
Inoqo admits using Twitter for hotel deals is not easy, scraps old business model
By Kevin May | June 2, 2010
Back in October 2010 the idea behind Inoqo was at least worth checking out - provide hotels with a distribution channel via social network of the moment, Twitter. Read More
What are the top UK travel sites in Google when searching for hotels?
News / Online
What are the top UK travel sites in Google when searching for hotels?
By Kevin May | May 6, 2010
Wonderfully detailed statistics from Greenlight Search outlining the most effective travel sites in the UK when it comes to visibility in search for hotels. Read More
TripAdvisor and Expedia face legal action in France over hotel listings
News / Online
TripAdvisor and Expedia face legal action in France over hotel listings
By Kevin May | April 19, 2010
A union of French hoteliers is taking legal action against user review giant TripAdvisor and parent company Expedia over what it calls "unfair commercial practices". Read More
Is this the pinnacle of innovation in travel technology?
News / Online
Is this the pinnacle of innovation in travel technology?
By Kevin May | April 14, 2010
Bizarre scheme by the Crowne Plaza hotel in Copenhagen, Denmark, to either drum up publicity for its grand opening or provide a unique way to reward guests. Read More
Should hotel guests have to pay for the internet?
News / Online
Should hotel guests have to pay for the internet?
By Siew Hoon Yeoh | April 12, 2010
Major hotel chains and independent properties around the world continue to charge guests for using the internet - an irritation for those who consider it as important as free room towels. Read More
Why Social TV was born to be in the hotel industry
News / Online
Why Social TV was born to be in the hotel industry
By Viewpoints | April 8, 2010
The hotel sector is beginning to emerge from the slump of recent years and many businesses are looking for new ways to attract the web and media savvy 25-45 year old. Read More
Swedish hotel group moves to block access to web child pornography in rooms
By Kevin May | March 31, 2010
Radisson Blue Hotels and Resorts has taken the perhaps unusual step of publicly announcing the installation of a system to prevent hotel guests from accessing child pornography via the web. Read More
Why mobile is about to change how travel companies use social media
News / Online
Why mobile is about to change how travel companies use social media
By Viewpoints | March 22, 2010
The travel industry has embraced the power of user generated content while social media management is becoming a core competency. Read More
When the affiliate marketing community turns on a travel company
News / Online
When the affiliate marketing community turns on a travel company
By Kevin May | March 19, 2010
Quite a furore in the travel affiliate marketing sector this week when a travel firm was exposed for charging different prices to consumers depending on how they arrived on the site. Read More
Hotel door opening technology moving to mobile devices
News / Online
Hotel door opening technology moving to mobile devices
By Kevin May | March 1, 2010
Travel technology firm OpenWays is attempting a major push to the world's hotel chains with a new system which allows customers to open doors with a mobile. Read More
Amazing stats - hotel web activity still growing at huge rates
News / Online
Amazing stats - hotel web activity still growing at huge rates
By Kevin May | February 26, 2010
Figures released by hotel management software firm RateTiger paint an intriguing picture of the continual climb in online activity by hotels. Read More
Top ten technology gadgets for the modern hotel room
News / Online
Top ten technology gadgets for the modern hotel room
By Viewpoints | January 27, 2010
From RFID and climate control to HDTV and the ultimate, ever-changing room with a view, what are the best pieces of technology every hotel room should have? Read More
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