Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

LateRooms and the saucy affiliate scandal
News / Online
LateRooms and the saucy affiliate scandal
By Kevin May | August 26, 2010
TUI Travel-owned LateRooms has admitted a major communication error which exposed hundreds of affiliate addresses, including those belonging to a London escort agency. Read More
iPad starting to find its way into hotel services
News / Online
iPad starting to find its way into hotel services
By Kevin May | August 20, 2010
Just three months after its launch and hotels are figuring out how the Apple iPad can be used to enhance existing services beyond just booking and content. Read More
Study: How hotels use web marketing and social media
News / Online
Study: How hotels use web marketing and social media
By Kevin May | August 18, 2010
Interesting analysis produced by the Hospitality Sales & Marketing Association International and marketing firm Vizergy into hotel digital marketing. Read More
The ultimate technology-based hotel experience
By Kevin May | August 16, 2010
Most of the components are in place for the next generation hotel stay to become a reality. Read More
Zugu starts ramping up service, adds hotels and car hire
News / Online
Zugu starts ramping up service, adds hotels and car hire
By Kevin May | August 16, 2010
Busy few weeks for Cheapflights Media ending with the simultaneous launch of hotel search in three countries for its fledgling metasearch engine Zugu. Read More
Google quietly tests map view within hotel advertising results
News / Online
Google quietly tests map view within hotel advertising results
By Kevin May | August 10, 2010
More stealthy experimentation from Google with confirmation that hotel results are being served on maps from within AdWords search results. Read More
Stats: Most visible hotel sites in search and Google advertising
By Kevin May | August 2, 2010
Latest release of data from Greenlight Search indicating the top performers in the hotel sector in the UK across natural search and pay-per-click advertising. Read More
Apple adds suite of new tools to iTravel patent
News / Online
Apple adds suite of new tools to iTravel patent
By Kevin May | August 2, 2010
Apple has filed a new and vast range of functionality to its growing iTravel patent, allowing users to manage hotel services and air travel tools from their iPhones. Read More
TripAdvisor extends app service to Nokia phones
News / Online
TripAdvisor extends app service to Nokia phones
By Kevin May | August 2, 2010
User review giant TripAdvisor has continued its move to become available on-the-move as well as desktops by launching the service on Nokia handsets. Read More
Hotelicopter creates hotel affiliate network, switches business model
News / Online
Hotelicopter creates hotel affiliate network, switches business model
By Kevin May | July 30, 2010
Hotel metasearch site Hotelicopter is launching a new system aimed at tourist boards and online publishers so they can feature and search hotel availability. Read More
Movitas captures $3M from new funding round
News / Online
Movitas captures $3M from new funding round
By Kevin May | July 21, 2010
Mobile travel app provider Movitas is celebrating today after securing a $3 million investment from a group of private investors. Read More
Why hotels and online travel agencies still share a common goal
News / Online
Why hotels and online travel agencies still share a common goal
By Viewpoints | July 15, 2010
In recent months, much has been written about the relationship between hotels and online travel companies, in part due to ongoing debate over public policy matters. Read More
Conferma upgrades Hotel Booker platform
By Kevin May | June 28, 2010
Hotel technology provider Conferma is pushing a significant upgrade to its Hotel Booker system allowing multi-traveller bookings and better trip management tools. Read More
Expedia deploys Google Streetview for new hotel search system
News / Online
Expedia deploys Google Streetview for new hotel search system
By Kevin May | June 10, 2010
Expedia is taking hotel search and user experience extremely seriously it appears with the launch of a new system that combines search, maps and Google Streetview. Read More
Travelport targets agents of any persuasion with new leisure portal
News / Online
Travelport targets agents of any persuasion with new leisure portal
By Kevin May | June 9, 2010
Travelport is attempting to enhance its GDS-neutral image by relaunching a leisure accommodation portal targeting agents regardless of the their loyalty to air content providers. Read More
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