Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Back to basics with ten social media marketing tips for hotels
News / Online
Back to basics with ten social media marketing tips for hotels
By Patrick Landman | July 5, 2011
It is impossible to attend a conference these days without an in-depth session (or two) on best practices for social media marketing in travel. Read More
Hotel pricing - North America - June to August 2011
News / Online
Hotel pricing - North America - June to August 2011
By PhocusWire | July 5, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in North America, June to August 2011. Read More
Mr and Mrs Smith brings hotel search and naughtiness to iPhone app
News / Online
Mr and Mrs Smith brings hotel search and naughtiness to iPhone app
By Kevin May | July 4, 2011
Plenty of travel smartphone applications emerging these days, but not that many that promote strip poker and allow the creation of travel playlists as well as booking a hotel. Read More
Two thirds of hotels want to offer bookings via a mobile
News / Online
Two thirds of hotels want to offer bookings via a mobile
By Kevin May | July 1, 2011
Hoteliers appear to be coming round to the world of mobile and yet another new channel to manage - 66% believe it is now important to offer bookings via a handset. Read More
Hotel pricing - Europe - June to August 2011
News / Online
Hotel pricing - Europe - June to August 2011
By PhocusWire | June 30, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe from June to August 2011. Read More
Hotel guests to get late check-outs for social media check-ins
News / Online
Hotel guests to get late check-outs for social media check-ins
By Kevin May | June 29, 2011
Interesting use of social media in hotels with the Radisson Edwardian chain offering guests the chance to keep their rooms for longer if they check-in on location services. Read More
Cheqqer sites axed by TUI, reviews to stay on tour operator brands
News / Online
Cheqqer sites axed by TUI, reviews to stay on tour operator brands
By Kevin May | June 29, 2011
TUI Travel has closed its two Cheqqer user generated content websites after less than two years, although the two million reviews will remain on existing sister operator sites. Read More
Travelport unveils major leisure agent push with Rooms and More
News / Online
Travelport unveils major leisure agent push with Rooms and More
By Kevin May | June 28, 2011
Travelport will open the curtains on its new leisure agent accommodation and extras search and booking service next week - a brand new system called Rooms and More. Read More
Travelshark tries to add more bite with $5M funding round
News / Online
Travelshark tries to add more bite with $5M funding round
By Kevin May | June 28, 2011
Hot on the heels of its recent branding overhaul, Travelshark has captured $5 million worth of funding from a Singapore private equity firm. Read More
Five reasons why hotels are finally embracing mobile
News / Online
Five reasons why hotels are finally embracing mobile
By Viewpoints | June 22, 2011
With all the constant buzz surrounding consumer use of smartphones, many hoteliers are wondering whether to make a serious push into mobile as a component of their online strategy. Read More
Hotel pricing - Middle East - June to August 2011
News / Online
Hotel pricing - Middle East - June to August 2011
By PhocusWire | June 19, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in the Middle East. Read More
Hotel chain turns to social media gaming on Facebook to help fill jobs
News / Online
Hotel chain turns to social media gaming on Facebook to help fill jobs
By Kevin May | June 17, 2011
Global hotel giant Marriott is hoping the popularity of Facebook-based games such as Farmville will trigger enthusiasm for its own new game, built as a major part of its recruitment strategy. Read More
Swiftrank admits brand name is rubbish, changes to TravelShark
By Kevin May | June 16, 2011
US and Singapore-based travel site network Swiftrank has taken the dramatic step of completely rebranding after claiming its original name confused customers and was, well, not very cool. Read More
Hotel sues Google over autocomplete suggestion in search
News / Online
Hotel sues Google over autocomplete suggestion in search
By Kevin May | June 16, 2011
The Ballymascanlon House Hotel in Ireland has started legal proceedings against Google over results appearing in its autocomplete tool which suggest the property is or has been in receivership. Read More
Sabre and ReviewPro unite to bring social media monitoring tools to hotels
News / Online
Sabre and ReviewPro unite to bring social media monitoring tools to hotels
By Kevin May | June 15, 2011
Landmark deal for Barcelona-based startup ReviewPro after securing a deal with Sabre Hospitality Solutions to provide reputation management services to hotels. Read More
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