Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Tnooz-Sabre webinar VIDEO - Beyond B2C: How new tech enables personalization in business travel
Webinars / Online
Tnooz-Sabre webinar VIDEO - Beyond B2C: How new tech enables personalization in business travel
By PhocusWire | August 15, 2013
Talk around merchandising and personalisation is all the rage across a number of travel sectors within the industry. Read More
Social network goes from virtual to (almost) real - a hotel built with Twitter in mind
News / Online
Social network goes from virtual to (almost) real - a hotel built with Twitter in mind
By Karthick Prabu | August 12, 2013
People usually build apps on top of the Twitter service, but heard of a (physical) hotel that's built by using Twitter as a theme? Its exists for real. Read More
Expedia and Booking.com pledge to allow rival discounting as hotel rate parity probe widens
News / Online
Expedia and Booking.com pledge to allow rival discounting as hotel rate parity probe widens
By Kevin May | August 9, 2013
Two of the largest online travel brands on the planet - Booking.com and Expedia - have agreed to new guidelines which will give other web-based agencies the chance to offer reductions on hotels. Read More
Hotel Urbano grabs $20 million investment round as online travel gets ready to fly in Brazil
News / Online
Hotel Urbano grabs $20 million investment round as online travel gets ready to fly in Brazil
By Kevin May | August 8, 2013
Keep your eye on the travel sector in Brazil. At least that is what some of the big global investment houses are thinking as Insight Venture Partners invests $20 million in Hotel Urbano. Read More
Travelport: Merchandising and non-air activities pinpointed as strategic areas
News / Online
Travelport: Merchandising and non-air activities pinpointed as strategic areas
By Kevin May | August 7, 2013
Exactly 12 months ago, Travelport predicted the industry would start seeing some positive numbers in its financial performance during 2013. So what happened? Read More
DealAngel acquired by Russian online travel agency OneTwoTrip
News / Online
DealAngel acquired by Russian online travel agency OneTwoTrip
By Kevin May | August 6, 2013
A few months on from celebrating its first birthday, data-driven hotel price comparison engine DealAngel has been bought by Russian OTA OneTwoTrip. Read More
How a western online agency wants to shake up the Chinese travel marketplace
News / Online
How a western online agency wants to shake up the Chinese travel marketplace
By Viewpoints | August 6, 2013
Orbitz-owned HotelClub is gearing up to make some big changes to it’s offering for consumers in mainland China by the end of the year. Read More
Does your hotel wifi suck? [INFOGRAPHIC]
News / Online
Does your hotel wifi suck? [INFOGRAPHIC]
By Kevin May | August 1, 2013
Some estimates put the amount of lost revenue across the industry from lost bookings due to poor wifi at close to $5 billion a year. Read More
When is the perfect time to buy products on the internet?
News / Online
When is the perfect time to buy products on the internet?
By PhocusWire | August 1, 2013
It used to be, as the saying goes, that timing was more an art than a science. Using one's instinct rather than calculating it. Read More
How to win back precious revenue from online travel agencies
News / Online
How to win back precious revenue from online travel agencies
By Viewpoints | July 31, 2013
In 2009, Google changed its approach to brand protection, removing protection for trademarked brands on its Adwords Online advertising service. Read More
Tnooz-Nor1 FREE webinar: Why up-selling is key to long-term revenue growth and loyalty
Webinars / Online
Tnooz-Nor1 FREE webinar: Why up-selling is key to long-term revenue growth and loyalty
By PhocusWire | July 30, 2013
Is the best time to present ancillary offers to guest really at the time of booking? Or should suppliers work harder to anticipate buying decisions to make real-time, personalized offers when consumers... Read More
Hotel distribution - first up, the simplified version
News / Online
Hotel distribution - first up, the simplified version
By Patrick Landman | July 29, 2013
Distribution is crucial to the success of any hotel. I am even tempted to think that distribution is more important than anything else in such businesses. Read More
Tnooz-Sabre FREE webinar - Beyond B2C: How new tech enables personalization in business travel
Webinars / Online
Tnooz-Sabre FREE webinar - Beyond B2C: How new tech enables personalization in business travel
By PhocusWire | July 29, 2013
Today there is little difference in the powerful planning and communication tools available to both leisure and business travelers. Read More
European hotel prices - July to September 2013
News / Online
European hotel prices - July to September 2013
By PhocusWire | July 22, 2013
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe. Read More
CVC claws back some ground from Decolar - Top Brazil travel websites, June 2013
News / Online
CVC claws back some ground from Decolar - Top Brazil travel websites, June 2013
By PhocusWire | July 18, 2013
Some hope for Brazilian travel site CVC as it narrows the gap between it and market leader Decolar in the list of leading travel websites in the country. Read More
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