Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Everything a travel company needs to know about email marketing
News / Online
Everything a travel company needs to know about email marketing
By Kevin May | July 18, 2013
Sending email blasts and getting some kind of ROI is as easy as opening a tin of spam, right? Well, not exactly, as hundreds of hoteliers and chains will testify. Read More
Prescriptive versus predictive: An IBMer's guide to advanced data analytics in travel
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Prescriptive versus predictive: An IBMer's guide to advanced data analytics in travel
By Viewpoints | July 17, 2013
Travel companies rarely complain that they don’t have enough data – but what they often lack is the ability to easily turn this data into valuable insight. Read More
EasyJet takes crown from Ryanair (by slimmest of margins) - Top UK travel websites, June 2013
News / Online
EasyJet takes crown from Ryanair (by slimmest of margins) - Top UK travel websites, June 2013
By PhocusWire | July 17, 2013
After losing its coveted position as the leading airline website in the UK in May, EasyJet has regained top spot from Ryanair despite losing market share in June. Read More
Expedia wins more traffic than next three brands combined - Top Canada travel websites, June 2013
News / Online
Expedia wins more traffic than next three brands combined - Top Canada travel websites, June 2013
By PhocusWire | July 16, 2013
The web traffic of Flight Network, Hotwire and CheapOAir combined was still behind the total market share achieved by market leader Expedia in Canada in June. Read More
Southwest crushing rivals as it wins quarter of web traffic - Top US travel websites, June 2013
News / Online
Southwest crushing rivals as it wins quarter of web traffic - Top US travel websites, June 2013
By PhocusWire | July 15, 2013
Southwest is capturing almost the same amount of web traffic share as Delta (second) and United (third) combined, in the list of leading airline websites in the US. Read More
Admit it - true innovation in travel is a bit of myth
News / Online
Admit it - true innovation in travel is a bit of myth
By Viewpoints | July 12, 2013
Different sources give slightly various definitions for "innovation", but all of them agree that it is something new that is being introduced to our life, whether it is a new idea, method, or device. Read More
Google gets into recommendations on the go with its updated Maps app for Android
News / Online
Google gets into recommendations on the go with its updated Maps app for Android
By Sean O'Neil | July 11, 2013
Google has updated its Maps app for Android devices. The app's new Explore feature suggests places to eat, shop, and sleep for travelers on the go. Offline maps have also been restored. Read More
Hotel prices in North America - July to September 2013
News / Online
Hotel prices in North America - July to September 2013
By PhocusWire | July 5, 2013
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in North America. Read More
Budget hotel brand with heavy technology mix unveiled, looks for hipsters and savvy business folk
News / Online
Budget hotel brand with heavy technology mix unveiled, looks for hipsters and savvy business folk
By Karthick Prabu | July 5, 2013
Budget chain Premier Inn is to launch a new hotel brand - Hub by Premier - with an abundance of technology being pushed as one of its main selling points. Read More
Five critical elements to building a large and engaged Facebook audience in the travel industry
News / Online
Five critical elements to building a large and engaged Facebook audience in the travel industry
By Viewpoints | July 4, 2013
Every travel marketer wants a big and active social media audience. Who wouldn’t? Read More
Come on travel companies - why are you not investing in tablet applications?
News / Online
Come on travel companies - why are you not investing in tablet applications?
By Glenn Gruber | July 2, 2013
Travel companies are forever claiming how app-savvy they are - and now independent research tells us all that tablets are grabbing a significant share of hotel website traffic. Read More
Hoteliers: this is how you use Instagram effectively
News / Online
Hoteliers: this is how you use Instagram effectively
By Viewpoints | June 27, 2013
Instagram has obviously taken the social sharing world by storm and, post-acquisition by Facebook, doesn't seem to be slowing down. Read More
A (very) deep-dive into using Facebook for marketing in the travel industry
News / Online
A (very) deep-dive into using Facebook for marketing in the travel industry
By Viewpoints | June 20, 2013
Since 2008, the growth rate for social media marketing spending has surpassed search, display, email and television marketing. Read More
How to integrate iPads into physical stores
News / Online
How to integrate iPads into physical stores
By PhocusWire | June 18, 2013
For some brands, merging the digital with the physical worlds seems like a logical step, but there are challenges with integrating a device like an iPad into a physical store. Read More
Six second warning: Why hotels should now be using Twitter video service Vine
News / Online
Six second warning: Why hotels should now be using Twitter video service Vine
By Viewpoints | June 14, 2013
Vine is the newest application to sprout from the Twitter family and into the social media scene and is essentially to video what Twitter is to text. Read More
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