Hotel


Berger Volara on Alexa mistakes
Lessons learned from a failed Amazon Alexa deployment
By David Berger - Volara  | April 10, 2019
The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO David Berger. Read More
Opinion | Technology
Expedia Group reviews price more important than brand
Guest reviews, room price more valuable than brand name in hotel selection
By Mitra Sorrells | April 9, 2019
According to Expedia Group, room price and guest reviews and ratings are more important than brand when consumers shop hotels. Read More
News | Online
Marriott new hotels MENA region2
Marriott will add 19 new properties in MENA region in 2019
By Mitra Sorrells | April 9, 2019
The expansion is part of the hotel brand's goal of bringing 100 properties to the area by 2023. Read More
News | Distribution
flight-centre-upside
Flight Centre Travel Group acquires 25% stake in corporate travel service Upside
By Linda Fox | April 8, 2019
The strategic investment makes Flight Centre the largest individual shareholder in Upside. Read More
News | Technology
hostelworld-2018-financials
Hostelworld looks to growth in 2020 following business review
By Linda Fox | April 8, 2019
Hostelworld lays out its roadmap for growth as it reports results for 2018. Read More
News | Distribution
Prep for parity: everything hotels and online travel agencies need to know
Prep for parity: everything hotels and online travel agencies need to know
By Clive Wood - OTA Insight  | April 8, 2019
The parity problem is not going away, but actionable data can help hoteliers address the problem and recoup revenue and reputation. Read More
From Our Partners | Distribution
Lonely Planet acquires TRILL to make its visual content bookable
Lonely Planet acquires TRILL to make its visual content bookable
By Jill Menze | April 3, 2019
Lonely Planet will use TRILL's technology, which turns Instagram posts into bookable experiences, to cultivate a community of influencers. Read More
News | Online
Google is at a crossroads with its ambitions in travel
Google is at a crossroads with its ambitions in travel
By PhocusWire | April 3, 2019
The decisions around Google's strategy in travel will perhaps be made mainly by the company itself, despite the concerns of those that help fund its operations in the industry. Read More
News | Online
phocuswright europe 2019 hotelbeds
In the green room at Phocuswright Europe with... Javier Arévalo
By PhocusWire | April 3, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick... Next up: Hotelbeds managing director of Beyond The Bed Javier... Read More
Interview | Distribution
Accor Al Tayyar Travel Group distribution partnership
Accor boosts Middle East distribution with Al Tayyar partnership
By Mitra Sorrells | April 3, 2019
Accor will provide Saudi Arabia-based Al Tayyar Travel Group direct access to real-time rates and availability for its portfolio of 4,800 hotels and resorts in 100 countries worldwide.    Read More
News | Distribution
Why travelers expect brands to deliver an omnichannel experience from start to end?
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel  | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price comparisons and customer reviews before finally choosing between different services. Read More
From Our Partners | Online
How smaller travel brands can ride the personalization wave
How smaller travel brands can ride the personalization wave
By Matt Langie - Adara  | April 2, 2019
Personalization is great for a global airline, or even a regional cruise line. For most smaller travel brands, even regular personalization can seem out of reach.  Read More
Opinion | Technology
Airbnb confirms investment in Indian hospitality brand OYO
Airbnb confirms investment in Indian hospitality brand OYO
By Jill Menze | April 1, 2019
The rumors are confirmed, and the deal is estimated between $100 million and $200 million. Read More
News | Online
ibm-security-threats
The wake-up call in security that travel brands need to listen to
By Linda Fox | April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost. Read More
News | Technology
In the green room at Phocuswright Europe with... Nadim El Manawy
In the green room at Phocuswright Europe with... Nadim El Manawy
By PhocusWire | April 1, 2019
Launched in early 2018, Arise uses distributed ledger technology to help hotels control the distribution of their rates and inventory and to improve the commission reconciliation process.  Read More
Interview | Technology