Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

AI, CRM and online booking tipped to boost travel recovery
News / Technology
AI, CRM and online booking tipped to boost travel recovery
By Linda Fox | May 27, 2022
Travel technology buyers and suppliers list the top five technologies they believe will boost the industry's recovery.  Read More
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News / Technology
Phocuswright Europe 2022: Developing decentralized ID
By PhocusWire | May 27, 2022
Two of the people leading work on decentralized digital identity for travel will take the stage to discuss current developments and future opportunities. Read More
eDreams Odigeo continues growing travel discount club
News / Online
eDreams Odigeo continues growing travel discount club
By Linda Fox | May 26, 2022
The OTA says it continues to make strong progress toward a target of 25 million subscription members in 2025. Read More
MakeMyTrip narrows losses, looks to international recovery in 2022
News / Online
MakeMyTrip narrows losses, looks to international recovery in 2022
By Linda Fox | May 25, 2022
The OTA reported a full-year loss of $30 million for the year ending March 31, 2022, compared to $68 million for 2021. Read More
Chain4Travel lands £3.6M in funding for blockchain platform
News / Startups
Chain4Travel lands £3.6M in funding for blockchain platform
By Linda Fox | May 25, 2022
The Switzerland-based company was launched by former Peakwork and Hotelplan executives. Read More
Accessible travel platform Mobee raises €1.5M in funding
News / Startups
Accessible travel platform Mobee raises €1.5M in funding
By Linda Fox | May 24, 2022
The company offers accessible accommodation and activities via its platform. Read More
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News / Technology
IDS Next acquires Shawman Software in hospitality tech roll-up
By Linda Fox | May 24, 2022
IDS Next says the acquisition enables it to speed up the move to “full-stack enterprise cloud solutions” for hotel groups and chains. Read More
How to increase bookings in a cookieless world
Opinion / Online
How to increase bookings in a cookieless world
By Kurt Weinsheimer - Sojern | May 24, 2022
Marketers must not only capture first-party data in a cookieless world but also activate it. Read More
Q&A: Steve Hafner on the development of Kayak for Business
News / Technology
Q&A: Steve Hafner on the development of Kayak for Business
By Linda Fox | May 23, 2022
Kayak's CEO talks launching Kayak for Business in the pandemic, competition and future functionality. Read More
A hotelier's guide to Google Analytics 4
Opinion / Technology
A hotelier's guide to Google Analytics 4
By Sam Weston - 80 Days | May 23, 2022
It's an end of an era: Google is sunsetting Universal Analytics. Here's what hotels need to know the successor, Google Analytics 4. Read More
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From Our Partners / Distribution
Q&A: The growth potential of Central and Eastern Europe’s tourism sector
By Szallas Group | May 23, 2022
Szallas Group, a leading domestic online travel agency in Central and Eastern Europe, recently published its comprehensive report about the region's tourism. Read More
Phocuswright Europe 2022: Hot topics for hospitality
News / Online
Phocuswright Europe 2022: Hot topics for hospitality
By PhocusWire | May 20, 2022
Executives from three of Europe's top hotel groups gather on Center Stage at Phocuswright Europe to discuss the industry's challenges, opportunities and outlook. Read More
madrid-marriott-rendezverse
News / Technology
Hotels develop VR "twins" as first step into metaverse
By Mitra Sorrells | May 20, 2022
Hotels are beginning to develop virtual representations of their physical properties, which will eventually live in the metaverse and support sales and marketing. Read More
WNS webinar April 2023 event listing
Event / Technology
WNS webinar April 2023 event listing
May 19 2022
PhocusWire is joined by executives from WNS in this webinar to discuss how travel brands and operators can rethink, reimagine, and reform the travel ecosystem in this new normal. On Demand
NoMo-Soho-NFT-hotel
News / Technology
NoMo claims U.S. first with NFT hotel stays
By Linda Fox | May 19, 2022
The property believes it's the first hotel in the U.S. to enable guests to book stays via blockchain technology. Read More
The Phocuswright Conference 2026