Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

four-scenarios-for-travel
Opinion / Technology
Four scenarios for the future of travel
By Wolfgang Krips - Amadeus | October 4, 2022
Amadeus presents four potential macroeconomic scenarios and what they might mean for the travel industry going forward. Read More
Chain4Travel reaps €5.2M in Camino crypto token sale
News / Distribution
Chain4Travel reaps €5.2M in Camino crypto token sale
By Linda Fox | October 3, 2022
The company, which aims to establish a blockchain-based ecosystem for trading between travel companies and consumers, set a goal of selling 50 million tokens by September 23. Read More
cendyn-operation-optimization-webinar
Event / Online
operation optimization how tech integrations changing future of revenue management
October 3, 2022
This free webinar will provides hoteliers with an understanding of what Cendyn calls the "revenue optimization trifecta" and how it can increase efficiencies and optimize demand.  On Demand
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News / Technology
The new ways cybercriminals are attacking travel companies
By Kathryn Walson | October 3, 2022
Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More
codegen-generations-travelers-2
From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations.  Read More
rakuten-japan-tmr
News / Online
Japan’s Rakuten Travel gears up for return of international visitors
By Mitra Sorrells | October 3, 2022
Japan reopens to mass tourism next week, but it is expected to be several years before the country's gross travel bookings surpass 2019 levels.   Read More
In The Big Chair - Rajesh Magow of MakeMyTrip
Interview / Online
In The Big Chair - Rajesh Magow of MakeMyTrip
By Jill Menze | September 30, 2022
Rajesh Magow is co-founder and Group CEO of India’s MakeMyTrip. He previously served as CEO of the online travel company's India business before assuming the role in 2020. Read More
Startup Stage Skipper main
Interview / Startups
STARTUP STAGE: Skipper’s sales platform drives direct bookings for hotels
By Kathryn Walson | September 29, 2022
Skipper aims to give independent hotel owners the sales platform they need to compete with large chains and online travel agencies. Read More
acquisition main image
News / Online
Guesty nabs two hospitality software companies in continued acquisition spree
By Mitra Sorrells | September 28, 2022
The new acquisitions bring Spain-based vacation rental software company Kigo and Australian property management software company HiRUM Software Solutions under Guesty’s umbrella. Read More
wbhotels-india
News / Online
India's WB Hotels plots expansion following new investment
By Linda Fox | September 28, 2022
The India-based group, which describes itself as tech-led, says the funds are from existing investors. Read More
SiteMinder main
News / Online
Five traveler trends shaping the future of accommodations
By Kathryn Walson | September 28, 2022
For 78% of working travelers and 60% of leisure travelers, the “little things” – for example, a property’s scent, its artwork or the restaurant’s music – “always” or “often” impact whether they would... Read More
Travel app bookings up 16% as consumers embrace digital solutions
News / Online
Travel app bookings up 16% as consumers embrace digital solutions
By Jill Menze | September 27, 2022
According to a PYMNTS study, consumers reported more engagement with travel platforms such as Airbnb and Homestay along with other digital solutions in Q2 2022. Read More
my-method-onejourney
News / Online
My Method... How a luxury hotel upped its online direct sales game
By Harriet McCarroll - onejourney | September 26, 2022
Influenced by learnings from high-end online retailers, Journey Hospitality's OneJourney has helped The Elms embrace e-commerce principles and more than double its revenue Read More
state of accessible travel - part one
News / Online
state of accessible travel - part one
By Johanna Jainchill, Christina Jelski & Robert Silk - Travel Weekly | September 23, 2022
Travel companies are working to improve the travel experience for the disabled. Advocates say it just makes good business sense. Read More
trip-com-group-q2-2022
News / Online
Trip.com Group sees signs of optimism despite revenue drop in Q2
By Mitra Sorrells | September 22, 2022
Trip.com Group's total revenue in the second quarter of this year came in at $598 million, down 32% from the same period in 2021 and down 2% compared to the prior quarter.   Read More