Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Wellness travel on rise as consumers prioritize health
News / Online
Wellness travel on rise as consumers prioritize health
By Kathryn Walson | September 21, 2022
As consumers prioritize their well-being, travel brands are ramping up services to accommodate wellness-focused experiences. Read More
FLYR acquisition main
News / Online
Flyr Labs brings revenue management tools to hotels with Pace Revenue acquisition
By Kathryn Walson | September 21, 2022
The acquisition is Flyr Labs' second in the past week and sixth in the past year. Read More
hilton-voyager-space
News / Technology
Hilton to design hospitality suites for Voyager’s Starlab space station
By Jill Menze | September 20, 2022
Hilton will support the design and development of crew suites aboard Voyager Space’s Starlab, “helping to reimagine the human experience in space.” Read More
google-train-booking-hotel-air-filters
News / Online
Google Search adds train bookings, eco-filters for hotel and air
By Mitra Sorrells | September 20, 2022
Travelers can now book train tickets directly from Google Search and can filter hotel and flight results based on the property's eco-certification or a flight's emission data. Read More
clear-virdee-hospitality
News / Technology
CLEAR makes foray into hotels via Virdee partnership
By Jill Menze | September 20, 2022
The partnership between CLEAR and Virdee allows travelers to bypass the front desk and check in by showing a photo at a hotel kiosk. Read More
Cleartrip 2
Interview / Online
Q&A: Cleartrip CFO on how the Flipkart deal is fueling growth
By Kathryn Walson | September 20, 2022
Cleartrip CFO Aditya Agarwal discusses the benefits of having Flipkart as a distribution channel as well as how the OTA is reviving its hotels business. Read More
misterfly-group-rebrands-digitrips
News / Distribution
MisterFly Group rebrands as Digitrips in B2B push
September 20, 2022
MisterFly Group, now known as Digitrips, says 90% of its revenues are from B2B sales to more than 5,000 B2B clients. Read More
OYO looks to IPO again as results improve
News / Online
OYO looks to IPO again as results improve
By Linda Fox | September 19, 2022
The company initially filed its IPO documents with SEBI, the stock exchange of India, just under a year ago. Read More
Ixigo, Amadeus latest to add new fintech and payment options
News / Technology
Ixigo, Amadeus latest to add new fintech and payment options
By Linda Fox | September 16, 2022
Insurance products and buy-now-pay-later options are becoming more widespread in travel. Read More
Q&A: Hyatt exec on brand-building with community in mind
News / Online
Q&A: Hyatt exec on brand-building with community in mind
By Jill Menze | September 16, 2022
Crystal Vinisse Thomas, the global brand leader for Hyatt’s lifestyle and luxury brands, explains why hotels should hire, buy and support local. Read More
future-call-centers-cruisewatch-oped
Opinion / Technology
Voicing optimism about the future of travel call centers
By Markus Stumpe - Cruisewatch | September 16, 2022
Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More
Wyndham Hotels & Resorts introduces mobile tipping app
News / Technology
Wyndham Hotels & Resorts introduces mobile tipping app
By Kathryn Walson | September 15, 2022
Once a hotel opts-in to the béné platform, guests can tip the employee of their choice by scanning a QR code during their stay. Read More
guesty-yieldplanet-new-hub
News / Distribution
Guesty expands hotel offerings with acquisition of YieldPlanet
By Mitra Sorrells | September 14, 2022
Guesty is also launching a new Distribution Hub that adds direct connections with Hopper, Trip.com, Marriott Homes & Villas and Google’s hotel and vacation rental search products. Read More
My Method... How Staycity went from pen and paper to tech-driven operations
News / Technology
My Method... How Staycity went from pen and paper to tech-driven operations
By Lloyd Green - Staycity | September 14, 2022
Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More
roukas-abs-opinion-header
News / Distribution
An early look at new attribute-based shopping for hotels
By George Roukas - Hudson Crossing | September 14, 2022
Data from properties using a new attribute-based shopping system indicates a significant portion of consumers will buy through it. Read More