Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Kayak second quarter 2012 results - at-a-glance summary
News / Online
Kayak second quarter 2012 results - at-a-glance summary
By Kevin May | August 22, 2012
Kayak released its second quarter results for 2012 today. A quick overview follows: Read More
One app to rule them all - Kayak fears bad UEX on mobile, so brings third party sites within app
News / Online
One app to rule them all - Kayak fears bad UEX on mobile, so brings third party sites within app
By Kevin May | August 22, 2012
One of the ongoing problems travel search sites have found when developing their mobile apps is that they are at the mercy of their product suppliers. Read More
Rough guide to understanding consumer generated media in travel
News / Online
Rough guide to understanding consumer generated media in travel
By Viewpoints | August 21, 2012
Marketing a company image and building a brand name's popularity used to be largely in the hands of the company itself. Read More
Move over you social media luvvies, apparently only 1 per cent of travellers are listening
News / Online
Move over you social media luvvies, apparently only 1 per cent of travellers are listening
By Kevin May | August 20, 2012
The influence of social media in travel may be overstated, or so says Directline Holidays after commissioning a study to understand what inspires consumers when choosing a destination. Read More
The London 2012 Olympic Games and the integrated travel experience
News / Online
The London 2012 Olympic Games and the integrated travel experience
By Viewpoints | August 17, 2012
The Olympic energy from London was thrilling as usual – taking me back to the privilege I had of working for the 2002 Salt Lake Olympic Committee on our executive turnaround and operations team. Read More
Mobile website to-do list for hotels [INFOGRAPHIC]
News / Online
Mobile website to-do list for hotels [INFOGRAPHIC]
By Kevin May | August 17, 2012
Various bits of research point to how consumers often have a poor experience when visiting hotel sites on a mobile, not least because the platforms have not been optimised for devices. Read More
How did London hotels perform in user reviews during the Olympics? [INFOGRAPHIC]
News / Online
How did London hotels perform in user reviews during the Olympics? [INFOGRAPHIC]
By Kevin May | August 15, 2012
With athletes and spectators heading home after a fortnight of sporting action at the London 2012 Olympics, hoteliers are bracing themselves for what their customers will be adding by way of reviews. Read More
Hotel prices in Asia - August to October 2012
News / Online
Hotel prices in Asia - August to October 2012
By PhocusWire | August 14, 2012
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Asia. Read More
Getaway Lounge sold to NineMSN, CEO moves to Agoda for top marketing role
News / Online
Getaway Lounge sold to NineMSN, CEO moves to Agoda for top marketing role
By Kevin May | August 8, 2012
Just a year after commencing operations in the group buying world for hotels stays, Australia-based startup Getaway Lounge has been sold to NineMSN-owned Cudo. Read More
Priceline first half 2012 results - at-a-glance summary
News / Online
Priceline first half 2012 results - at-a-glance summary
By Kevin May | August 7, 2012
Priceline released its first half 2012 results today. A quick overview is as follows: Read More
The problem with general managers in hotels
News / Online
The problem with general managers in hotels
By Patrick Landman | August 7, 2012
Investing in hotel real estate requires a lot of funds. We are talking about tens or hundreds of millions of Dollars or Euros. Read More
Amadeus first half 2012 results - at-a-glance summary
News / Online
Amadeus first half 2012 results - at-a-glance summary
By Kevin May | August 2, 2012
Amadeus released its first half 2012 results today. A quick overview is as follows: Read More
European hotel prices - August to October 2012
News / Online
European hotel prices - August to October 2012
By PhocusWire | August 2, 2012
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe. Read More
Time for travel companies to say what they mean to Google
News / Online
Time for travel companies to say what they mean to Google
By PhocusWire | August 1, 2012
A year ago, Google, Bing (Microsoft) and Yahoo announced Schema.org: a taxonomy that would allow webpages to self-describe their content. Read More
TravelShark CEO jumps (from) the shark
News / Online
TravelShark CEO jumps (from) the shark
By Kevin May | August 1, 2012
A year on from securing a $5 million funding round, TravelShark CEO Sue Heilbronner has quit the company for a new role with a payment system provider. Read More
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