Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Overturning orthodoxies: How hotel CEOs can accelerate diversity
Opinion / Online
Overturning orthodoxies: How hotel CEOs can accelerate diversity
By Alexander Mirza - Mogul | June 24, 2021
Hotel CEOs must identify the toxic orthodoxies in hospitality and be challenged to accelerate diversity. Read More
enseo-acquisition-hig-capital
News / Technology
Private equity takes majority stake in hospitality tech provider Enseo
By Mitra Sorrells | June 23, 2021
Enseo will use the capital to accelerate growth, including expanding into new vertical markets and pursuing mergers and acquisitions. Read More
cabana-series-a
News / Startups
Mobile hotel startup Cabana secures $10M to accelerate growth
By Mitra Sorrells | June 22, 2021
Cabana plans to use the funding to add more vans and new markets to its platform. Read More
Why the travel industry must grasp the digitization of customer behavior
News / Technology
Why the travel industry must grasp the digitization of customer behavior
By Linda Fox | June 21, 2021
Customers will increasingly expect a digital experience when they travel again. Read More
Without content parity on metasearch, you will keep losing direct bookings
From Our Partners / Distribution
Without content parity on metasearch, you will keep losing direct bookings
By Dori Stein - Fornova | June 21, 2021
Having complete and consistent information, known as content parity, on all booking and listing platforms can make the difference of whether your hotel is found by guests or not. Read More
orbitz-lgbtq-friendly-accommodation
News / Online
Orbitz enables LGBTQ-friendly accommodation search
By Christina Jelski - Travel Weekly | June 18, 2021
The Orbitz functionality serves up properties signed up to the company's Inclusivity Pledge. Read More
Travel with pride - 5 steps to supporting LGBTQ+ business travelers
Opinion / Technology
Travel with pride - 5 steps to supporting LGBTQ+ business travelers
By Suzanne Sangiovese - Riskline | June 17, 2021
LGBTQ+ travelers can face unique challenges when traveling abroad - many countries do not legally recognise same-sex marriage and more than 70 countries consider consensual LGBTQ+ relationships a crime. Read More
hopper-hotel-price-freeze
News / Online
Hopper enables commitment-free hotel price lock
By Mitra Sorrells | June 16, 2021
 Users have the option to freeze a price for up to 60 days, with the freeze fee being credited to the booking price at time of purchase.   Read More
TripAdvisor gives Plus subscription service a full launch, adds spending partners
News / Online
TripAdvisor gives Plus subscription service a full launch, adds spending partners
By Kevin May | June 16, 2021
The subscription-based program is free for accommodation suppliers to join, while travelers can sign up for an annual membership fee of $99 and get access to savings as well as other offers. Read More
Travelport shifts to cloud hosting through Amazon Web Services
News / Technology
Travelport shifts to cloud hosting through Amazon Web Services
By Kevin May | June 15, 2021
The distribution and travel IT giant will migrate its global platform to Amazon Web Services as part of a wider-ranging agreement. Read More
STARTUP STAGE: Otolo is helping hospitality employees develop their careers
Interview / Startups
STARTUP STAGE: Otolo is helping hospitality employees develop their careers
By Linda Fox | June 15, 2021
The company launched in April and recently added a Careers Club enabling hospitality companies to list vacancies for free and helping potential recruits through the application process. Read More
Knowland appoints Jeff Bzdawka as new CEO
News / Technology
Knowland appoints Jeff Bzdawka as new CEO
By Kevin May | June 14, 2021
Jeff Bzdawka is a veteran hotel and technology executive, most recently serving as senior vice president of global hotel technology at the hotel chain. Read More
VIDEO: System security in travel is a constant battle
News / Technology
VIDEO: System security in travel is a constant battle
By PhocusWire | June 11, 2021
We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More
startup-stage-lovu-travel
Interview / Startups
STARTUP STAGE: Lovu wants to become the app for romance travel
By Mitra Sorrells | June 11, 2021
 Lovu is an app for romance travel booking, with options for users to do it themselves or to work with a travel advisor.   Read More
WEBINAR REPLAY! Survey says: The new trends shaping travel
News / Distribution
WEBINAR REPLAY! Survey says: The new trends shaping travel
By PhocusWire | June 10, 2021
Amadeus recently polled hoteliers around the world as part of a new research report, and will share valuable insight into not only what COVID-19 crisis strategies are working, but also what hoteliers... Read More
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