Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Reddoorz-sunerra-hotels
News / Online
RedDoorz adds fourth brand, unveils Sunerra Hotels
By WebinTravel | June 10, 2021
The first property for RedDoorz's new mid-scale brand Sunerra is in Jakarta, Indonesia. Read More
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
Interview / Online
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
By PhocusWire | June 10, 2021
Brett Tollman became CEO of The Travel Corporation in 2000, overseeing a family business and one of the oldest groups of companies in the travel industry, as he explains to Mozio's David Litwak and... Read More
my-method-duve-setai
News / Online
My Method... How the Setai hotel used tech to transform the guest arrival experience
By David Mezuman - Duve | June 9, 2021
Working with Duve, The Setai, Sea of Galilee, is using digital communication solutions to streamline the check-in process for guests. Read More
oyo-coo-interview
News / Online
Q&A: OYO on how it wants to emerge from the COVID crisis
By Mitra Sorrells | June 8, 2021
Abhinav Sinha, COO of India-based OYO, discusses what the company has learned through the pandemic, new tech products it has launched and its plans for future growth. Read More
What is corporate travel's sequel post-pandemic?
News / Distribution
What is corporate travel's sequel post-pandemic?
By Linda Fox | June 7, 2021
As business travelers look to get back on the road, what will change for better or worse post-pandemic? Read More
Why hotels are experiencing a sweet moment in direct sales
Opinion / Distribution
Why hotels are experiencing a sweet moment in direct sales
By Pablo Delgado - Mirai | June 4, 2021
A huge increase in share has meant that many hoteliers have changed their passive or neutral attitudes towards direct sales, considering it a strategic pillar in their distribution. Read More
wit-rerun-agoda-brown-ai
News / Technology
Agoda CEO John Brown on the tech that differentiates
By Yeoh Siew Hoon - WiT | June 4, 2021
Agoda CEO John Brown says the strategic use of artificial intelligence can be the key to winning customers for online travel agencies. Read More
Operto acquires fellow hospitality tech provider VRScheduler
News / Technology
Operto acquires fellow hospitality tech provider VRScheduler
By Kevin May | June 3, 2021
VRScheduler is known for its property management tools for vacation rentals, including bookings and distribution through major third parties, payments, forecasting, staff and resource services,... Read More
How I Got Here, episode 67 - Richard Valtr of Mews
Interview / Technology
How I Got Here, episode 67 - Richard Valtr of Mews
By PhocusWire | June 3, 2021
Richard Valtr was back in his home country of the Czech Republic and helping with a family project to renovate and build a hotel, when the concept of Mews was formed. Read More
phocuswire-pulse-identity-indicio-sita
News / Technology
VIDEO: Understanding decentralized, secure tech for travel ID and verification
By PhocusWire | June 3, 2021
The COVID crisis has accelerated interest in decentralized, contactless identity solutions using blockchain for data exchange.   Read More
netomi-customer-service-opinion
Opinion / Online
Hello? Is anybody there? Travel companies are often ignoring customers
By Can Ozdoruk - Netomi | June 2, 2021
A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result.  Read More
beonprice-seriesA-funding
News / Startups
Beonprice tops up Series A with €2M
By Linda Fox | June 1, 2021
Beonprice plans to further develop its revenue management technology and boost its team in preparation for expansion. Read More
VIDEO: Are you focusing on the big issues around digital security in travel?
News / Technology
VIDEO: Are you focusing on the big issues around digital security in travel?
By PhocusWire | June 1, 2021
Hackers have not been put off by a global pandemic; data breaches are still occurring; and the techniques used by the protagonists are often one step ahead of the brands and the systems that they... Read More
Google Travel adds vacation rentals alongside hotels in search results
News / Distribution
Google Travel adds vacation rentals alongside hotels in search results
By Mitra Sorrells | May 27, 2021
Beginning today, consumers that search for accommodations in a specific destination may see both hotels and vacation rentals in the search results on google.com/travel. Read More
eDreams Odigeo highlights subscriptions and vaccines as routes to better times
News / Online
eDreams Odigeo highlights subscriptions and vaccines as routes to better times
By Kevin May | May 27, 2021
The current slump in revenue comes despite what the online travel agency group says is a strong position to "ride the industry tailwinds" as the market begins to recover. Read More
The Phocuswright Conference 2026