Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

From Our Partners / Distribution

Holiday travel is happening: Here's what marketers need to know

By Google | October 6, 2021

While consumers remain cautious, the industry is in a better place than it was a year ago, and travel marketers have much to look forward to as vaccination rates climb and travelers emerge from... Read More

News / Distribution

SiteMinder boosts hotel direct bookings via partner plug-ins

By Linda Fox | October 5, 2021

SiteMinder is adding plug-in apps from partners - such as Sojern, HiJiffy, Laasie and The Hotels Network - to its booking engine. Read More

News / Online

Pandemic has not hit travel brand loyalty programs

By Kevin May | October 5, 2021

The report from ValuePenguin found that 14% of travelers had become more loyal to their favorite brands and just 11% claimed the opposite. Read More

News

Hospitality tech provider Jurny raises $9.5M

By Mitra Sorrells | October 5, 2021

Founded in June 2020, Jurny says it will use the funding to accelerate global expansion of its Jurny Virtual solution. Read More

News / Online

PhocusWire Pulse: Rentals On The Rise

By PhocusWire | October 4, 2021

For our sixth PhocusWire Pulse event this year, we focus on rapid progress in the development of the alternative accommodation sector. Read More

News

VIDEO: Sizing up the market as a rental newbie

By PhocusWire | October 4, 2021

It wouldn't have been plain sailing as a vacation rental startup in 2020 - even before a global pandemic hit every corner of the travel, tourism and hospitality sector. Read More

News / Distribution

Travel expected vs. booked - the current reality

By Phocuswright Research | October 4, 2021

Travelers still indicate that they are hesitant to fly compared to pre-pandemic times, but more than two in five anticipate traveling by plane in 2021. Read More

Opinion / Distribution

Hotels can afford to be greedy as 2021 enters its final quarter

By Carolyn Corda - Adara | October 4, 2021

Predictable travel behaviors of the past are no longer and hotel marketers have formed a habit of attracting the bookings that they can in the short term, in case something changes in the future for the... Read More

Interview / Technology

Sounding Off: Some are moving beyond lip service with autonomous services

By PhocusWire | October 1, 2021

Robotaxis are one thing, but how the world of autonomous vehicles can be used to enhance experiences in other areas of the industry is perhaps where the excitement of opportunity truly comes. Read More

News / Online

OYO outlines details for IPO, raising $1.2B

By Linda Fox | October 1, 2021

The India-based company is seeking to raise about $1.2 billion, mostly through the issue of fresh shares as well as some existing shares. Read More

News / Online

The Phocuswright Conference 2021 - a program for a new era

By PhocusWire | October 1, 2021

Now is travel’s renaissance as it wakens to greater energy and bright possibilities – a time to engage with colleagues, customers and partners with fresh perspective. Read More

News / Technology

VIDEO: Using travel payments to gain loyalty and increase conversions

By PhocusWire | October 1, 2021

Refunds and chargebacks have exploded during the pandemic, causing cash flow challenges for online travel intermediaries. Read More

News / Distribution

VIDEO: Customer acquisition in alternative accommodation

By PhocusWire | September 30, 2021

The promise of convenience and not having to rub shoulders with other guests was enough to give the sector a much-needed boost after traveler volumes collapsed at the onset of COVID-19. Read More