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Who is so far feeling the heat from Google Flight Search? No major surprises here

By Kevin May | February 17, 2012

In October 2011, about a month after the buzz around the launch of Google Flight Search and (kind of) subsided, Tnooz published traffic share figures for the fledgling service. Read More

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Three reasons why the evolution in travel payment functions cannot be ignored

By Viewpoints | February 15, 2012

The recent buzz around regaining control of pricing and margins in hotel distribution is deafening. Everyone seems to want a piece of the action. Read More

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Why destination marketing providers need to think more like Google, Apple and Facebook

By Viewpoints | February 14, 2012

The current DMO technology-pricing model is killing the sector and making destination marketers increasingly irrelevant. Read More

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How airlines are beginning to play with Google Plus [INFOGRAPHIC]

By Kevin May | February 9, 2012

Still relatively early days, but travel companies are certainly starting to take Google Plus seriously, with airlines testing the water perhaps more than other sectors in the industry. Read More

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Google who? Expedia largest traffic source for Priceline

By Dennis Schaal | February 6, 2012

Break up Expedia -- it may wield too much power over Priceline's fate. Read More

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Getting mobile web basics right in travel is still a target rather than an achievement

By Glenn Gruber | February 3, 2012

As we got towards the end of 2011, many people were asking me what I thought was next in the world of mobile and whether I had any predictions. Read More

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Room 77 comes out fighting as Concur reveals investment, pledges to out-Kayak Kayak

By Kevin May | February 2, 2012

The hotel sector is getting rather interesting (and feisty) in 2012, as some predicted, with the likes of Google wading in deeper and the GDSs ramping up their efforts. Read More

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With Google, Apple and Facebook on the prowl, will hotels lose even more control of distribution?

By Dennis Schaal | January 25, 2012

In the middle of the last decade, hotels flexed some muscle to take back some semblance of distribution control from the likes of Expedia and Hotels.com, but with Google, Apple and Facebook waiting in... Read More

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Is it time for a global HotelWiki to assist the industry (and consumers) with hotel distribution?

By Viewpoints | January 25, 2012

There is a certain helplessness creeping in around online hotel distribution which is worrying hotels in Europe and worldwide. Read More

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Amid controversy, Google Africa SME play expands - with Ghana Tourism deal

By Viewpoints | January 22, 2012

The last few weeks haven't been great for Google, especially for its operations in Africa. Read More

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Reinventing Yahoo, version 804: Start by buying TripAdvisor

By Viewpoints | January 6, 2012

I have learned many things as a chronicler of the digital media industry over the last decade plus. Read More

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Seventeen mistakes hotels make with travel review websites

By Viewpoints | January 5, 2012

It surprises me that many hoteliers do nothing with review sites. Even if all the reviews are positive, there should still be some level of management response. Read More

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Big Data and the infinite possibilities for the travel industry

By Alex Kremer | January 4, 2012

Similar to most up-and-coming technologies, there is much confusion as to what something like Big Data really means and how it can help make the customer experience better and lead to more sales. Read More

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HotelMaps takes on Hipmunk and Google with accommodation finder service

By Kevin May | January 4, 2012

TLabs Showcase on travel startups featuring Germany-based HotelMaps, an interactive map platform to find accommodation around the world. Read More

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Google flight search bias? What about Bing?

By Dennis Schaal | January 3, 2012

Google has been taking a lot of heat for placing Google Flight Search results above all organic results, but although Bing has largely flown under the radar, it takes preferencing even a step further... Read More

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